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Complex Medical Care Coordination
Professional guidance through serious illness, complex diagnoses, and changing medical needs.
Since 1996, we have guided individuals and families through complex medical conditions, chronic illness, and aging-related health challenges.
When a serious illness, complex diagnosis, or medical crisis strikes, the path forward is often difficult to navigate. There is no one-size-fits-all approach when supporting an individual with complex medical needs.
Through our clinical and care coordination services, we draw on our knowledge of providers and programs throughout the country to coordinate care and anticipate the details and obstacles that may arise. We give clients and families peace of mind that every part of their care is coordinated, so they can focus their energy on healing.
Our Process
The Value of a Multidisciplinary Team
The saying “it takes a village” applies to our team approach when it comes to complex diagnoses of medical illnesses, injuries, mental health, and/or substance use disorders. Our team of Clinical Managers, Behavioral Health and Medical Care Coordinators, and Physician Consultants, provides solid recommendations for treatment, rehabilitation, and recovery.
In addition, our multidisciplinary team also consists of Registered Nurses, Social Workers, Master’s Level Behavioral Health Counselors, Certified Addiction Professionals, and more. Through our collaborative care dynamic, we meet with individuals and their families to conduct a comprehensive assessment that helps us learn more about their loved one’s specific needs.
How We Coordinate Care
Our team's main goal is to guide individuals toward their optimum level of wellness and functional capability while creating purpose and hope in their lives. To reach that goal, we develop detailed, individualized care plans for all their medical and care needs. Our team also collaborates with other providers and professionals involved in the individual’s care, as well as their family members, to allow everyone to be on the same path. In addition, our team plays a unique role in the individual’s life because we are able to see and understand the full picture of their needs.
Medical and Behavioral Conditions We Support
Managing a chronic illness or complex disorder can be overwhelming and scary. The mental toll it takes to research the best treatment options and providers, manage doctor’s appointments and medications, and other tasks put additional strain on an already challenging situation. Our team of medical professionals is here to remove that added mental stress so individuals and families can focus on their healing. We provide expert guidance and care coordination for the following medical and mental health conditions.
Associations and Memberships
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Guidance for You and Your Family
We understand the emotional, physical, and financial challenges facing families — especially in moments of crisis. In those moments, important decisions often need to be made quickly. Our team supports families and their loved ones through every step.
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