Our Team

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Meet the Feinberg Team

Our team is comprised of a group of compassionate professionals dedicated to improving the lives of others through health advocacy and care coordination. We are nurses, social workers, vocational consultants, coaches, brain injury specialists, educational consultants, rehabilitation specialists, interventionists, certified addiction professionals, and business professionals.

As a company, we know that we are a part of something bigger than ourselves. When we arrive at our office each day, we know that we will possibly meet someone on the worst day of their life. Our goal is to change that. Learn more about our multidisciplinary team below and let us know how we can help you and your family.

EXECUTIVE LEADERSHIP

Pam Feinberg-Rivkin photo

Pam Feinberg-Rivkin, RN, BSN, CCM, CCRN

FOUNDER AND CEO
INTERVENTIONIST - EMERITUS | CERTIFIED HEALTH COACH | AGING LIFE CARE PROFESSIONAL™ | CERTIFIED DARING WAY™ FACILITATOR

I am a BSN-Prepared Registered Nurse, a Certified Case Manager, and a Certified Rehabilitation Registered Nurse (CRRN). I hold current nursing licenses in Michigan, Ohio, California, and Florida. Since becoming a Registered Nurse in 1997, I have worked in various areas of health care, including surgical, trauma/catastrophic injuries (specializing in brain and spinal cord injury), substance abuse, aging needs, and acquired, developmental, and mental health disabilities.

I founded Feinberg Consulting in 1996 and have worked hard over the years to build a strong team of multidisciplinary medical and business professionals. Through this I have developed a mentorship and leadership training program that has successfully trained many professionals. The mentorship program strengthened our team, ensuring the highest quality of services are provided to each client we serve.

Through my continued commitment to client advocacy, I also became a trained interventionist. In 2013 I underwent a formalized intervention training by Jeff and Debra Jay called Love First. In 2014, I underwent the BreakFree Intervention training with Brad Lamm, and in November 2015, I went through additional training with Judith Landau, M.D, in the ARISE Invitational Intervention Model. As a Certified Case Manager, I have found many similarities in the continuum of care that Dr. Landau offers for individuals in recovery and what Feinberg Consulting has provided for people who have sustained catastrophic injuries. It’s all about providing our clients direction, education, and advocacy to support their healing and recovery journey. Through our interventions, clinical management, case management, family and recovery coaching, our team creates remarkable opportunities for individuals and families to heal.

My passion for creating this company and the work our team does are both personal and professional. I love witnessing the hope and transformation families experience and guiding them into new possibilities for themselves and their family’s lives.

Steve Feldman photo

Steve Feldman

CHIEF OPERATING OFFICER
INTERVENTIONIST
EXECUTIVE & LIFE COACH

I bring a powerful combination of business experience and personal knowledge to the company. With over 35 years of business experience, I am responsible for leading the company’s business development initiatives, operations, and work closely with companies, individuals, and families as a coach and interventionist. I am a Trained Arise® Interventionist, and a Trained Break Free Interventionist. 

My own recovery from addiction began in 1992 and my recovery has become the foundation of my life. Through this process, I have continuously worked to heal and deepen relationships with those around me. This healing has brought joy into my life and has been an extraordinary example of what is possible. I am dedicated to giving back and working with others throughout the course of my recovery. I have a deep passion for helping people connect with their purpose and meaning in life. 

I am proud to be part of Feinberg Consulting because of the great group of people involved and the incredible opportunity to make my passion my career. I love what I do and am grateful for every part of my journey that has led me here.

Jessalyn Seramur photo

Jessalyn Seramur, PHR

EXECUTIVE VICE PRESIDENT

I graduated from Michigan State University with a Bachelor of Arts in Communication. Since then, I have held several unique positions within the company, and have worked previously with Best Buy and The Hershey Company. A majority of my career has been in leadership roles within sales and human resources. My passion for human resources led me to prepare for and obtain my Professional in Human Resources certificate (PHR).

Having been with Feinberg Consulting since 2012, it has been very fulfilling working for a company that is dedicated to supporting others and is always striving to improve. I truly believe every being is deserving of love, compassion, and safety. 

Outside of work I am very grateful for my family and love spending time with them. My husband and two daughters light up my life every day and we love going on walks, bike rides, having dance parties, and playing games together. I also really enjoy spending time with my Mom and siblings as much as possible. I love being in nature and staying active – hiking, camping, swimming, and yoga are some of my favorite activities.

Cheryl Pehkonen photo

Cheryl Pehkonen

CHIEF INNOVATION OFFICER

I began with Feinberg Consulting in 1996 when the company was first formed, and took a hiatus in 2015 for an adventure in the south. Having returned to the company in 2020, I am thrilled to be back and feel truly blessed to be able to work with this amazing team of professionalsIn addition to my work experience I am a Certified Care Transitions Coach (Coleman Model) and a trained Brain Injury Specialist. 

Pam was my inspiration for starting in this career field. She has a way of being with people that supports their growth, recovery, and goal achievement. We are such a connected team at Feinberg Consulting, the way we use our individual experience, knowledge, and training collaboratively to support our clients brings me such joy. I have a deep passion for providing exemplary care at the highest quality. Feinberg Consulting continues to be the standard for innovation and quality, providing services in the most cost effective and empowering way. 

One of my favorite motto’s to live by is, “you didn’t come this far to only come this far.” Every day is new chance to learn and grow! Outside of my career, my sons are my number 1. I believe they have contests on who can make me laugh the hardest. My rescue Great Dane, Loki, is my number 2 – all slobber, hair, and a big mushy heart, he thinks he is a lap dog and, well at 140 pounds, he kind of gets his way. The rest of the time you will find me hanging with friends and family, working in my garden, or reading.

Goranka Vucenovic photo

Goranka Vucenovic, RN, CNRN, NP-C

CHIEF CLINICAL OFFICER
HEALTH COACH

I have extensive experience in the health care industry as a Nurse Practitioner. I have worked at Ascension Providence Park Novi as a Critical Care Nurse Practitioner in medical/surgical and neuroscience intensive care units as well as managed and coordinated the neuro-oncology tumor board. I also previously worked as a Case Manager with Feinberg Consulting, and a Neurosurgery Nurse Practitioner at St. Joseph’s Hospital in Ann Arbor. 

I hold a certification as a Neuroscience Registered Nurse. I am incredibly passionate about supporting clients and families during their most vulnerable times and the work of transformation. I hold the deepest regard for the work we do and the company’s values of compassion and healing.

Steve Anderson photo

Steven Anderson, MA, LLP

VICE PRESIDENT OF CLINICAL SERVICES
INTERVENTIONIST

I began working in the field of mental health and substance abuse treatment in 1985 as a Master’s Level Psychologist and Certified Biofeedback Practitioner. I received my bachelor’s degree in psychology and a master’s degree in clinical psychology from Western Michigan University. I am also a Certified Clinical Interventionist.

My personal experience with the recovery process has led to my commitment to assisting and treating individuals and families seeking the gift of recovery. Prior to joining Feinberg Consulting, I trained and worked as a Clinical Interventionist with Love First, providing consultation and intervention services for families seeking help for a chemically dependent loved one. I have worked as the Manager of Intake for the Ascension St. John Providence Health System Behavioral Health service line and Manager of Admissions, Outpatient Services, and Family Programs for the Ascension Brighton Center for Recovery. I have also developed and managed substance use disorder specialty programs for lawyers and judges, executives, athletes, and healthcare professionals. 

I believe that individuals and families touched by addiction and mental health disorders can heal physically, emotionally, and spiritually through the recovery and treatment process. I also believe that those in recovery from addiction, along with their family members, can heal together by developing a complete family recovery program. I have extensive experience coordinating comprehensive mental health and addiction treatment for clients and providing coaching services for family members of my clients. My dedication and enthusiasm while assisting those in need of treatment is reassuring to both clients and family members.

Outside of work, I am a dedicated husband and father, and I enjoy golfing, performing service work, and spending time with my family out in nature.

Kristen2

Kristen Byrne, MA, MCAP

VICE PRESIDENT OF CLINICAL SERVICES
FAMILY & LIFE COACH

I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. 

I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. 

In my free time I enjoy traveling, spending time with my family and friends, hiking, watching movies, and cooking.

Jenny Klonowski photo

Jenny Klonowski

CHIEF MARKETING OFFICER

I received my Bachelor of Arts in Art and Design, with a concentration in Graphic Design, from the University of Michigan in 2011. After graduation, I spent many years working as a freelance Graphic Designer and a Marketing Specialist for the Davis-Monthan AFB Force Support Squadron in Arizona. 

In 2014 I joined the team at Feinberg Consulting because I was drawn to the way they put their clients and employees first. It is so rewarding to find a company that is passionate about helping individuals and families in need. 

In addition to my career, I am an avid mental health advocate who believes that everyone deserves the change to feel seen, heard, and supported. In my free time I enjoy spending time with my husband, my two children, and my two “fur babies.” I also enjoy designing, drawing, kayaking, watching Netflix, listening to podcasts, and reading.

ADMISSIONS & CLIENT RELATIONS

Rachel Walker photo

Rachel Walker

DIRECTOR OF CLIENT AND ADMINISTRATIVE SOLUTIONS

I graduated from Michigan State University with a Bachelor of Science in Social Science and Health Studies in 2010. I am also a Licensed Esthetician and Certified Nursing Assistant. I have worked as an Executive Administrative Assistant and Patient Care Coordinator, where I took on many roles assisting with patients, as well as running and maintaining the front office. 

I have such strong compassion and dedication for helping people, which is why I chose to pursue an education and career in the healthcare field. After learning what Feinberg Consulting provides for clients and families in need, I couldn’t be more excited to be a part of such an admirable team of individuals and be able to assist in making a difference in so many people’s lives. 

Outside of work I enjoy spending time with my family and friends and cooking.

Thatcher Shivley photo

Thatcher Shivley

DIRECTOR OF COMMUNITY RELATIONS
CERTIFIED RECOVERY COACH | INTERVENTIONIST

After moving to Delray Beach, Florida, in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful message, and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships, while being a contribution to my community as a whole.

In November of 2018, I became a certified Recovery Coach. I also became a trained interventionist in May of 2019. I trained with nationally renowned interventionist, Brad Lamm, and psychotherapist, Kathleen Murphy, through their “Break Free Intervention” training program. I have years of practical experience, working with those who suffer from addiction, as well as their families.

Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.

When not working, I love being active and participating in my personal recovery. I also love to exercise — running, boxing, cycling, and swimming. Additionally, I enjoy spending my time walking my dogs, kayaking rivers, and exploring nature.

Scott Snyder photo

Scott Snyder

ADDICTION & MENTAL HEALTH LIAISON
RECOVERY COACH

I have been a Recovery Coach and Sober Companion for Feinberg Consulting since 2017. I am an ambassador of service with a head for business and a heart for people. Since my own journey into recovery over 7 years ago, I have reinvented my life through vision, character, and purpose which is evident in the people I help to overcome the obstacles in their own lives. I am a true professional who goes above and beyond in every challenge I encounter. I am also a committed family man residing in Delray Beach, Florida, where I successfully own two small businesses. In my free time I enjoy weight training, reading, meditation, listening to podcasts, and martial arts where I have attained my black belt in Okinawan Gojo Ryu Karate.

Dylan Lundgren photo

Dylan Lundgren

ADDICTION & MENTAL HEALTH LIAISON
RECOVERY COACH

I am a TEDx Speaker and Addiction Recovery Advocate. My mission is to work with individuals and organizations to increase engagement in the addiction recovery process and improve long-term outcomes. I have been in recovery since 2004. During this time, I have been professionally involved in the addiction treatment industry offering various holistic modalities and solution-oriented strategies. 

I co-created the Mind-Body-Spirit Program, as well as the Fitness Program, for the nationally acclaimed treatment center, Mountainside, in Northwest CT. I also participated in a community development internship at the largest retreat center in North America, Kripalu Center for Yoga and Health. This assisted me in developing a spirituality and community development training for sober houses, treatment centers, and local communities. I believe the power of community is essential in addressing addiction and related challenges. 

In addition, I am a Nationally Certified Recovery Coach and Food Addictions Coach. I also hold certifications in Personal Training, Yoga, and Leadership Development. I deliver informative and impactful presentations, and experiences, to treatment centers, conferences, and events around the country. I love to work with organizations that are open to creative, fresh, and inspiring solutions! 

I am passionate about working with people who are committed to improving results. By reflecting back purpose and value, I empower individuals to embrace recovery and access ways to live a fun, healthy, authentic lifestyle while pursuing their dreams and goals: moving from dealing with life to enjoying life!

Donna Krzyak photo

Donna Krzyzak

COMMUNICATIONS SPECIALIST

I studied Elementary Education with a ZA endorsement in Early Childhood Education at Eastern Michigan University. I also have a strong background in client services and am excited to bring my expertise to the team at Feinberg Consulting. It is so satisfying to be a part of a unique team of caring professionals. In my free time I enjoy watching my two sons play ice hockey, going on vacations with my family, bike riding, and going for walks.

Susan Himes photo

Susan Himes

CLIENT SERVICES MANAGER

I received my bachelor’s degree in psychology from Oakland University in 2013. Shortly after, I began a Ph.D. program with Kansas State University in Cognitive Psychology. Over those four years, I was a graduate teaching assistant, graduate research assistant, college instructor, and tutor. It was during this time I realized my passion was moving away from research/academia and toward a practical setting. Prior to joining Feinberg Consulting, I worked as an office assistant for Michigan Auto Law in which my primary task was to obtain billing records for clients involved in motor vehicle accidents. Navigating the healthcare and insurance industries can be a confusing and time-consuming process, even during the best of circumstances. After seeing the complexity of care and recovery, I knew I wanted to get involved. Feinberg made this an easy goal to achieve due to their great reputation, hard-working team, and compassionate support for their clients. In my free time I enjoy playing video games and D&D, playing my bass guitar, snuggling with my cats, and spending time with my husband and family.

Brittany Slater photo

Brittany Slater

CLIENT SERVICES MANAGER

I have a bachelor’s degree in psychology from Michigan State University. In addition, I have over 10 years of administrative and customer support experience. I have worked in many different settings including human resources, medical scribe, shipping/handling clerk, and loss drafts associate. My academic experiences and courses have equipped me with the necessary skill sets and understanding to thrive within Feinberg Consulting. I am naturally empathetic, driven, goal-oriented and precise in everything I do, which allows me to be a great Client Services Manager.

Susan Schulman photo

Susan Schulman, MHSA

COMMUNITY RELATIONS LIAISON

I earned my bachelor’s degree in psychology and my master’s degree in health service management and policy from the University of Michigan. I have over 20+ years of customer service management and employee development experience from the Beaumont Health System. I joined the team at Feinberg Consulting because I am passionate about service and patient satisfaction in health care, and I am delighted to work with a team of professionals who share that value. In my free time I enjoy Zumba, reading, and spending quality time with my family.

INTERVENTIONISTS

Pam Feinberg-Rivkin photo

Pam Feinberg-Rivkin, RN, BSN, CCM, CCRN

FOUNDER AND CEO
INTERVENTIONIST - EMERITUS | CERTIFIED HEALTH COACH | AGING LIFE CARE PROFESSIONAL™ | CERTIFIED DARING WAY™ FACILITATOR

I am a BSN-Prepared Registered Nurse, a Certified Case Manager, and a Certified Rehabilitation Registered Nurse (CRRN). I hold current nursing licenses in Michigan, Ohio, California, and Florida. Since becoming a Registered Nurse in 1997, I have worked in various areas of health care, including surgical, trauma/catastrophic injuries (specializing in brain and spinal cord injury), substance abuse, aging needs, and acquired, developmental, and mental health disabilities.

I founded Feinberg Consulting in 1996 and have worked hard over the years to build a strong team of multidisciplinary medical and business professionals. Through this I have developed a mentorship and leadership training program that has successfully trained many professionals. The mentorship program strengthened our team, ensuring the highest quality of services are provided to each client we serve.

Through my continued commitment to client advocacy, I also became a trained interventionist. In 2013 I underwent a formalized intervention training by Jeff and Debra Jay called Love First. In 2014, I underwent the BreakFree Intervention training with Brad Lamm, and in November 2015, I went through additional training with Judith Landau, M.D, in the ARISE Invitational Intervention Model. As a Certified Case Manager, I have found many similarities in the continuum of care that Dr. Landau offers for individuals in recovery and what Feinberg Consulting has provided for people who have sustained catastrophic injuries. It’s all about providing our clients direction, education, and advocacy to support their healing and recovery journey. Through our interventions, clinical management, case management, family and recovery coaching, our team creates remarkable opportunities for individuals and families to heal.

My passion for creating this company and the work our team does are both personal and professional. I love witnessing the hope and transformation families experience and guiding them into new possibilities for themselves and their family’s lives.

Steve Feldman photo

Steve Feldman

CHIEF OPERATING OFFICER
INTERVENTIONIST
EXECUTIVE & LIFE COACH

I bring a powerful combination of business experience and personal knowledge to the company. With over 35 years of business experience, I am responsible for leading the company’s business development initiatives, operations, and work closely with companies, individuals, and families as a coach and interventionist. I am a Trained Arise® Interventionist, and a Trained Break Free Interventionist. My own recovery from addiction began in 1992 and my recovery has become the foundation of my life. Through this process, I have continuously worked to heal and deepen relationships with those around me. This healing has brought joy into my life and has been an extraordinary example of what is possible. I am dedicated to giving back and working with others throughout the course of my recovery. I have a deep passion for helping people connect with their purpose and meaning in life. I am proud to be part of Feinberg Consulting because of the great group of people involved and the incredible opportunity to make my passion my career. I love what I do and am grateful for every part of my journey that has led me here.

Steve Anderson photo

Steven Anderson, MA, LLP

VICE PRESIDENT OF CLINICAL SERVICES
INTERVENTIONIST

I began working in the field of mental health and substance abuse treatment in 1985 as a Master’s Level Psychologist and Certified Biofeedback Practitioner. I received my bachelor’s degree in psychology and a master’s degree in clinical psychology from Western Michigan University. I am also a Certified Clinical Interventionist.

My personal experience with the recovery process has led to my commitment to assisting and treating individuals and families seeking the gift of recovery. Prior to joining Feinberg Consulting, I trained and worked as a Clinical Interventionist with Love First, providing consultation and intervention services for families seeking help for a chemically dependent loved one. I have worked as the Manager of Intake for the Ascension St. John Providence Health System Behavioral Health service line and Manager of Admissions, Outpatient Services, and Family Programs for the Ascension Brighton Center for Recovery. I have also developed and managed substance use disorder specialty programs for lawyers and judges, executives, athletes, and healthcare professionals. 

I believe that individuals and families touched by addiction and mental health disorders can heal physically, emotionally, and spiritually through the recovery and treatment process. I also believe that those in recovery from addiction, along with their family members, can heal together by developing a complete family recovery program. I have extensive experience coordinating comprehensive mental health and addiction treatment for clients and providing coaching services for family members of my clients. My dedication and enthusiasm while assisting those in need of treatment is reassuring to both clients and family members.

Outside of work, I am a dedicated husband and father, and I enjoy golfing, performing service work, and spending time with my family out in nature.

Michael Cardinale photo

Michael Cardinale, LCSW

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am a passionate Licensed Clinical Social Worker who is motivated to help families and clients instill change. I received my bachelor’s and master’s degree in social work from Florida Atlantic University. I have previously worked in a college setting during my graduate internship providing therapy and support to students struggling to adjust to a new academic environment, as a primary therapist in substance abuse treatment facilities through various levels of care, and most recently as a family therapist at Caron Renaissance. In each of my roles, I have collaborated with clients to identify targeted areas of concern to address during therapy, recognized clients’ strengths, and assisted clients to develop new coping skills. I have had the privilege of being able to help clients and families alter ineffective patterns in their relationships along with improving communication skills. In my free time, I enjoy fishing, running, working out, and watching soccer. 

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am passionate about helping families and clients. My passion began after finding my way into recovery in 2005. I began my journey helping others while managing a sober living facility with over 75 beds. I then worked at Caron Renaissance for over eleven years, first as a Supervisor Counselor Assistant and the last six years as a Family Therapist. While there, I helped families develop their own programs of recovery, challenged unhealthy family patterns, and helped families improve communication to help heal. I graduated from Lynn University with a Bachelor of Science in Psychology. I am also a Certified Addiction Counselor. I ran the New York marathon twice to raise money for Runwell, the proceeds went to helping those who could not afford treatment. In my free time, I enjoy spending time with my family, watching my two children play sports, and traveling.

Thatcher Shivley photo

Thatcher Shivley

DIRECTOR OF COMMUNITY RELATIONS
CERTIFIED RECOVERY COACH | INTERVENTIONIST

After moving to Delray Beach, Florida, in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful message, and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships, while being a contribution to my community as a whole.

In November of 2018, I became a certified Recovery Coach. I also became a trained interventionist in May of 2019. I trained with nationally renowned interventionist, Brad Lamm, and psychotherapist, Kathleen Murphy, through their “Break Free Intervention” training program. I have years of practical experience, working with those who suffer from addiction, as well as their families.

Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.

When not working, I love being active and participating in my personal recovery. I also love to exercise — running, boxing, cycling, and swimming. Additionally, I enjoy spending my time walking my dogs, kayaking rivers, and exploring nature. 

BEHAVIORAL HEALTH CLINICAL MANAGERS

Steve Anderson photo

Steven Anderson, MA, LLP

VICE PRESIDENT OF CLINICAL SERVICES
INTERVENTIONIST

I began working in the field of mental health and substance abuse treatment in 1985 as a Master’s Level Psychologist and Certified Biofeedback Practitioner. I received my bachelor’s degree in psychology and a master’s degree in clinical psychology from Western Michigan University. I am also a Certified Clinical Interventionist.

My personal experience with the recovery process has led to my commitment to assisting and treating individuals and families seeking the gift of recovery. Prior to joining Feinberg Consulting, I trained and worked as a Clinical Interventionist with Love First, providing consultation and intervention services for families seeking help for a chemically dependent loved one. I have worked as the Manager of Intake for the Ascension St. John Providence Health System Behavioral Health service line and Manager of Admissions, Outpatient Services, and Family Programs for the Ascension Brighton Center for Recovery. I have also developed and managed substance use disorder specialty programs for lawyers and judges, executives, athletes, and healthcare professionals. 

I believe that individuals and families touched by addiction and mental health disorders can heal physically, emotionally, and spiritually through the recovery and treatment process. I also believe that those in recovery from addiction, along with their family members, can heal together by developing a complete family recovery program. I have extensive experience coordinating comprehensive mental health and addiction treatment for clients and providing coaching services for family members of my clients. My dedication and enthusiasm while assisting those in need of treatment is reassuring to both clients and family members.

Outside of work, I am a dedicated husband and father, and I enjoy golfing, performing service work, and spending time with my family out in nature.

Kristen2

Kristen Byrne, MA, MCAP

VICE PRESIDENT OF CLINICAL SERVICES
FAMILY & LIFE COACH

I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. In my free time I enjoy traveling, spending time with my family and friends, hiking, watching movies, and cooking.

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am passionate about helping families and clients. My passion began after finding my way into recovery in 2005. I began my journey helping others while managing a sober living facility with over 75 beds. I then worked at Caron Renaissance for over eleven years, first as a Supervisor Counselor Assistant and the last six years as a Family Therapist. While there, I helped families develop their own programs of recovery, challenged unhealthy family patterns, and helped families improve communication to help heal. I graduated from Lynn University with a Bachelor of Science in Psychology. I am also a Certified Addiction Counselor. I ran the New York marathon twice to raise money for Runwell, the proceeds went to helping those who could not afford treatment. In my free time, I enjoy spending time with my family, watching my two children play sports, and traveling.

Susan Smallwood photo

Susan Smallwood, LLPC, CAADC

CLINICAL MANAGER
RECOVERY COACH

My passion for people is one that grew out of personal experience and my own healing journey. I’ve learned through years of work that my improved wellbeing is the product of reliance upon others, and that healing begins when I ask for help. The gift of wellness has been bestowed upon me by educators, professionals, and spiritual leaders alike, and it is my honor to be able to share that gift with you.

I began working in the mental health and substance abuse treatment field in 2008 and later earned a master’s degree in counseling in 2012. I am also certified with the Michigan Certification Board of Addiction Professionals in order to support individuals with substance use and co-occurring disorders. Through this profession I have been able to work with both individuals and families, knowing that healing is a process for everyone involved.

The work of Feinberg Consulting speaks specifically to the importance of treating the entire system, and not just the individual. My hope for you, is that you will also discover the gift that comes from asking for and receiving the help you need. I look forward to partnering with you on this journey.

Robyn Jackson photo

Robyn Jackson, LMSW

CLINICAL MANAGER
CASE MANAGER

I earned my bachelor’s degree in sociology from Central Michigan University and a master’s degree in social work from Wayne State University. With over 20 years of experience, I have a well-versed background in clinical and medical social work. Not only have I worked as a behavioral therapist, but since 2003 I have worn many hats as a medical social worker in a hospital setting. These skills include trauma social work, psychiatric and substance abuse treatment and placement, group counseling, palliative and hospice care, elderly care, and discharge planning. I am passionate about my clients developing healthy perceptions of themselves to strengthen their relationships so they can be peaceful, complete, whole, and safe.

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Sandra Kattan, RN, BS, MS, CAP

CLINICAL CONSULTANT

I am a Registered Nurse with a master’s degree in mental health counseling and am also a certified Substance Abuse Professional. I received my associate’s degree and RN from Miami-Dade Community College, my bachelor’s degree in health education from Florida International University, and my master’s degree at St. Thomas University. For the past 20+ years, I have specialized in substance abuse and psychiatry. I have worked as an independent consultant/care manager with a guardianship company, which provided me with lots of opportunities to be creative and be involved in some amazing success stories. Prior to that, I spent 10 years at a drug treatment center where I worked as a Detox Nurse, Drug and Alcohol Counselor, Outpatient Administrator, Admissions Nurse, and Interim Director of Nursing. I have a great husband, 3 children, and 2 wonderful grandsons. My hobbies include traveling, visiting my grandsons, and swimming. My basic life philosophy has always been, “Work to achieve the best possible quality of life, things can always improve, keep your sense of humor, and never give up.”

Michael Cardinale photo

Michael Cardinale, LCSW

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am a passionate Licensed Clinical Social Worker who is motivated to help families and clients instill change. I received my bachelor’s and master’s degree in social work from Florida Atlantic University. I have previously worked in a college setting during my graduate internship providing therapy and support to students struggling to adjust to a new academic environment, as a primary therapist in substance abuse treatment facilities through various levels of care, and most recently as a family therapist at Caron Renaissance. In each of my roles, I have collaborated with clients to identify targeted areas of concern to address during therapy, recognized clients’ strengths, and assisted clients to develop new coping skills. I have had the privilege of being able to help clients and families alter ineffective patterns in their relationships along with improving communication skills. In my free time, I enjoy fishing, running, working out, and watching soccer. 

BEHAVIORAL HEALTH CASE MANAGERS

Barrett Harr photo

Barrett Harr

DIRECTOR OF ADDICTION & MENTAL HEALTH SERVICES
CASE MANAGER

I graduated with a bachelor’s degree in interdisciplinary studies from the University of Texas at Dallas and a master’s in religious education from Hebrew Union College-Jewish Institute of Religion. I have spent over 20 years working with youth and families, in the areas of leadership development, spirituality, and mental health. 

I have been working in the field of behavioral health since 2019. Being a parent to a child who has struggled with mental health, and having to try and navigate how to get her the support she needed, I struggled to find the right resources. I’m passionate about helping families on that journey, so that they don’t feel alone, and so that they can access the tools, professionals, and other resources to make life more manageable. 

My own personal philosophy is that “It takes a village!” None of us are in this alone, and our strength comes from building relationships and supporting one another. When I am not working, I spend a lot of time with my family and our three cats, reading, and crafting. I always have a crochet project going and bake something from scratch almost every week.

Judy Smith photo

Judy Smith, LAC

CASE MANAGER
RECOVERY COACH

I earned my bachelor’s degree in physical education, and I am also a Licensed Addiction Counselor, Certified Life Coach, and have gone through Post Induction Therapy Training. I have been working in the healthcare and addiction fields since 2004. My own recovery inspired me to start in this career field, and it’s rewarding to help others. My personal philosophy is, “Be the change you want to see in the world.” Outside of work, I enjoy reading, cooking, meditation, playing basketball on a women’s league, spending time with my Golden Retriever, Rosie, as well as family and friends.

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Tom Gentry, CAC, ICADC

CASE MANAGER
RECOVERY COACH

I am a state and internationally-certified addiction counselor. I have spent more than 20 years working with people and families affected by addiction. My career has included roles with some of the world’s finest treatment providers, including Hazelden, Cumberland Heights, and the Crossroads at Antigua Foundation. In addition to my work as a Recovery Coach with Feinberg Consulting, I operate a small private practice in West Palm Beach, Florida, helping young men navigate the transition between early stages of abstinence and long-term recovery. I facilitate groups, focusing on relationships, codependency issues, and the transition into manhood. I found recovery as a young adult, at age 23. Having had many opportunities to pass this gift on to people he loves, I am grateful to be the one to break the cycle of alcoholism in my family, from which it has suffered for generations.

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Robyn Jackson, LMSW

CLINICAL MANAGER
CASE MANAGER

I earned my bachelor’s degree in sociology from Central Michigan University and a master’s degree in social work from Wayne State University. With over 20 years of experience, I have a well-versed background in clinical and medical social work. Not only have I worked as a behavioral therapist, but since 2003 I have worn many hats as a medical social worker in a hospital setting. These skills include trauma social work, psychiatric and substance abuse treatment and placement, group counseling, palliative and hospice care, elderly care, and discharge planning. I am passionate about my clients developing healthy perceptions of themselves to strengthen their relationships so they can be peaceful, complete, whole, and safe.

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Ryann Feldman, MSW, LLMSW

CASE MANAGER

I received my Bachelor of Social Work from Michigan State University and my Master of Social Work from the University of Michigan. While receiving my Bachelor of Social Work, I interned within the legal system where I worked with children whose parents have been diagnosed with a substance use disorder. Following that, I started my journey at Feinberg Consulting where I worked as a Client Services Manager. I then went to graduate school to receive my Master’s in Social Work. While in graduate school I worked as a hospital social worker to develop and implement a new program to enhance the medical and psychosocial outcomes for adolescents and young adults. I then dove into the non-profit world where I am a member of the founding team creating the Hope Foundation, a foundation that scholarships adolescents and young adults in need of addiction and/or mental health services. This work allows me to fulfill my passion for aiding in the reduction of barriers to care in the addiction and mental health care world. I believe everyone deserves a fair and equal opportunity for quality treatment and to be a given a chance at living their life fully and authentically.

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Anna Mason, CAP, CRADC, MARS

CASE MANAGER
RECOVERY COACH

I have a Bachelor’s in Human Services and am a Certified Addiction Professional, Certified Reciprocal Alcohol & Drug Counselor, and a Medication Assisted Recovery Specialist. I have years of experience working in the addiction and mental health industry. My passion lies in working one-on-one with clients to help them receive the appropriate care and resources they need in order to be successful in their recovery and improve their quality of life. I excel at building rapport quickly with clients, finding their strengths, and building on such. I am honest, trustworthy, and always keep my word to my clients and co-workers. I believe that communication between the clinical team and the client is of utmost importance to maintain everyone’s goals. In addition to my career, I enjoy being on the water, traveling, and experiencing new adventures. I am an avid reader and enjoy reading about new places, cultures, and lifestyles.

MEDICAL CASE MANAGERS

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Goranka Vucenovic, RN, CNRN, NP-C

CHIEF CLINICAL OFFICER
HEALTH COACH

I have extensive experience in the health care industry as a Nurse Practitioner. I have worked at Ascension Providence Park Novi as a Critical Care Nurse Practitioner in medical/surgical and neuroscience intensive care units as well as managed and coordinated the neuro-oncology tumor board. I also previously worked as a Case Manager with Feinberg Consulting, and a Neurosurgery Nurse Practitioner at St. Joseph’s Hospital in Ann Arbor. I hold a certification as a Neuroscience Registered Nurse. I am incredibly passionate about supporting clients and families during their most vulnerable times and the work of transformation. I hold the deepest regard for the work we do and the company’s values of compassion and healing.

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Jerri Osborne, RN, CLCP, CCM

SENIOR CERTIFIED CASE MANAGER

I have extensive experience in the hospital, private consulting, and home health care arenas. I assist elder care clients and their families with creating safe “aging in place” environments in their own homes and lending an added level of security and familiarity to their quality of life. I am a Certified Life Planner, Registered Nurse, and have served as an Emergency Department Nurse, Charge Nurse, and Preceptor. I specialize in problem identification, intervention strategies, and outcome analysis, bringing comfort and clarity to my clients and their families. I am also proficient in medical review and treatment planning. I create individual care plans that focus on the specific needs of my clients, utilizing my experience as an ER Nurse to follow them from hospital to complete rehabilitation, toward the best possible outcome. In addition, I have a strong ability to break down complex medical issues for my clients in a way that is easy to understand for both the client and their families. In particular, I serve spinal cord injured clients of all ages by identifying and locating adaptive equipment and home modifications to improve their quality of life.

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Kisha Troupe, RN, BSN, CCM

SENIOR CERTIFIED CASE MANAGER

I graduated from the University of Phoenix with a Bachelor of Science in Nursing. I have been in the medical field since 1998 and have been a Registered Nurse since 2005. Before joining Feinberg Consulting I was a Nursing Supervisor at St. John Oakland Hospital. My medical background is in oncology, surgery, and hospice. I joined the team at Feinberg Consulting because they are an innovative company that puts their clients and employees first. They are a true case management company that helps clients and their families in their time of need. In my free time I enjoy ballroom dancing, spending time with my family, and singing.

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Erica Hubbell, LMSW, CCM

SENIOR CERTIFIED CASE MANAGER

I graduated from DePaul University in 2004 with a Bachelor of Arts in Psychology. In 2006 I graduated from Loyola University with a Master of Social Work. Prior to joining Feinberg, I worked in the case management field for traumatic brain injury and spinal cord injury clients. I was also a case manager in a long-term acute care hospital for 8 years and worked at Cook County Hospital in critical care, general medicine, pediatrics, and the child abuse investigating team. As a Recovery Consultant, I also support clients who are struggling with addiction and substance abuse as a result of their car accident injuries. I am happy to be a part of the team at Feinberg Consulting so that I can continue to provide case management services to those who have suffered catastrophic injuries while working alongside a highly skilled and diverse team of health care advocates. In my free time I enjoy running, traveling, spending time with my family and friends, and dancing.

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Amy Santus, LMSW, CCM, CBIS

CERTIFIED CASE MANAGER

I hold a graduate degree in social work from Wayne State University. I am a Certified Case Manager and Brain Injury Specialist with over 15 years of experience providing case management services to the injured and their families. I have worked in acute, post-acute, and community-based settings. I specialize in brain injury rehabilitation, as well as addiction recovery consulting to clients who are suffering from addiction or substance abuse as a result of their catastrophic injuries. I have a passion to address the physical and mental health needs of my clients through their recovery and rehabilitation process. I can best be described as a kind, empathic, and passionate advocate. Outside of work I am very involved within my church community, and several online support groups. I am the mother of two active boys. In my spare time, I enjoy fitness including cycling, strength training, and running.

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Denese Wollitz, RN, CCM

CERTIFIED CASE MANAGER

I earned an associate’s degree in nursing from Oakland Community College and have been a Registered Nurse since 2005. I come from a clinical background of cardiac and surgical ICU, labor and delivery, and rapid response. After years of working as a nurse in hospital settings, I joined Feinberg because they empower their employees with a mutual goal and compassion to help people overcome challenges, and strive to make their lives more fulfilling and maximize their quality of life. Outside of work I enjoy spending time with my husband and three children, attending my children’s sports activities and involvement at their school. I also enjoy crafting and cooking.

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Diane Mayernik, RN, BSN, CCM

CERTIFIED CASE MANAGER

I have over 22 years of nursing experience, including home care, mother/child nursing, and case management in hospital settings. I am a graduate of the University of Michigan in nursing. I joined the team at Feinberg Consulting to expand my ability to help clients in the external case management setting. I’m a people-helper and an organizer and I am hoping to help clients restore normalcy again to their lives. In my free time I love to read, listen to music, and spend time with my husband and two sons.

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Patricia Kochyan, RN, BSN, CCM

CERTIFIED CASE MANAGER

I earned my Bachelor of Science from Wayne State University and am a Certified Case Manager. I left my longstanding career in home health care to do something relative, but different. I have been in this field since 1999, and I enjoy being a client advocate in the multiple ways this field provides. Through my work with Feinberg Consulting, I have the opportunity to work one-on-one with clients and their families to educate them on their rehab needs and goals of optimal wellness. I utilize my compassion and extensive background in health education, as I collaborate with physicians in advocating for client’s needs and the expectations of therapists to help achieve maximum medical improvement. My primary goal is to see my clients’ transition from a place of medical need to a place of emotional and physical strength. My personal philosophy is, “anything is possible, believe it, and you can do it.”  In my free time, I enjoy listening to music, concerts of all venues of music, theatre, dancing, singing, and spending time with family and friends.

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Shelley Whitacre, RN, BBA, CCM, CEN, CPC-A

CERTIFIED CASE MANAGER

With a bachelor’s degree in healthcare administration, as well as being licensed as a Registered Nurse in the State of Michigan, I joined the Feinberg Consulting family of Certified Case Managers with a notable amount of experience, knowledge, and passion. I bring a diverse skill set including extensive experience working with both injury and illness-based cases across all age groups – from neonatal to geriatric. I am currently certified in Case Management (CCM), Emergency Medicine (CEN), and Advanced Cardiac Life Support (ACLS), and as a Professional Coder (CPC-A). Having professional experience in emergency medicine, project management, and hospital leadership, I work seamlessly when collaborating with other healthcare providers and advocating for clients and families to determine their optimal treatment plans. In my free time my hobbies include traveling, gardening, bike riding, boating, and spending time with my family.

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Erica Isaacson, RN, MSA, CDP

CASE MANAGER

I graduated from Central Michigan University with an MSA in Health Services Administration. I am also a Registered Nurse and have a bachelor’s degree in public health. I have years of experience working in the healthcare field as a Geriatric Care Manager, a Health Educator, and a Health Screener. I was thrilled to join the Feinberg Consulting team because I enjoy working with the geriatric population and am very passionate about helping others and being an advocate for their health and wellbeing. Outside of work I enjoy spending time with my family, exercising, reading, and volunteering in my community.

FAMILY COACHES

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Kristen Byrne, MA, MCAP

VICE PRESIDENT OF CLINICAL SERVICES
FAMILY & LIFE COACH

I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. In my free time I enjoy traveling, spending time with my family and friends, hiking, watching movies, and cooking.

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Amy D'Archangelo, BS, CAC

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am passionate about helping families and clients. My passion began after finding my way into recovery in 2005. I began my journey helping others while managing a sober living facility with over 75 beds. I then worked at Caron Renaissance for over eleven years, first as a Supervisor Counselor Assistant and the last six years as a Family Therapist. While there, I helped families develop their own programs of recovery, challenged unhealthy family patterns, and helped families improve communication to help heal. I graduated from Lynn University with a Bachelor of Science in Psychology. I am also a Certified Addiction Counselor. I ran the New York marathon twice to raise money for Runwell, the proceeds went to helping those who could not afford treatment. In my free time, I enjoy spending time with my family, watching my two children play sports, and traveling.

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Michael Cardinale, LCSW

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am a passionate Licensed Clinical Social Worker who is motivated to help families and clients instill change. I received my bachelor’s and master’s degree in social work from Florida Atlantic University. I have previously worked in a college setting during my graduate internship providing therapy and support to students struggling to adjust to a new academic environment, as a primary therapist in substance abuse treatment facilities through various levels of care, and most recently as a family therapist at Caron Renaissance. In each of my roles, I have collaborated with clients to identify targeted areas of concern to address during therapy, recognized clients’ strengths, and assisted clients to develop new coping skills. I have had the privilege of being able to help clients and families alter ineffective patterns in their relationships along with improving communication skills. In my free time, I enjoy fishing, running, working out, and watching soccer. 

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Marcy Feldman, LLSW, CPT, CYI

FAMILY COACH
LIFE COACH

I received my Master of Social Work from Wayne State University. I have been a Certified Personal Trainer for 27 years, Certified Yoga Instructor for 15 years, and have been a Wellness Coach for the past 20 years. I bring to Feinberg Consulting a passion for helping families in recovery and am excited to work for a company that practices at such a high level of professionalism and integrity. Outside of work I enjoy running, weight training, yoga, and spending time with my children and granddaughter.

RECOVERY COACHES

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Thatcher Shivley

DIRECTOR OF COMMUNITY RELATIONS
CERTIFIED RECOVERY COACH | INTERVENTIONIST

After moving to Delray Beach, Florida, in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful message, and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships, while being a contribution to my community as a whole.

In November of 2018, I became a certified Recovery Coach. I also became a trained interventionist in May of 2019. I trained with nationally renowned interventionist, Brad Lamm, and psychotherapist, Kathleen Murphy, through their “Break Free Intervention” training program. I have years of practical experience, working with those who suffer from addiction, as well as their families.

Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.

When not working, I love being active and participating in my personal recovery. I also love to exercise — running, boxing, cycling, and swimming. Additionally, I enjoy spending my time walking my dogs, kayaking rivers, and exploring nature.

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Scott Snyder

ADDICTION & MENTAL HEALTH LIAISON
RECOVERY COACH

I have been a Recovery Coach and Sober Companion for Feinberg Consulting since 2017. I am an ambassador of service with a head for business and a heart for people. Since my own journey into recovery over 7 years ago, I have reinvented my life through vision, character, and purpose which is evident in the people I help to overcome the obstacles in their own lives. I am a true professional who goes above and beyond in every challenge I encounter. I am also a committed family man residing in Delray Beach, Florida, where I successfully own two small businesses. In my free time I enjoy weight training, reading, meditation, listening to podcasts, and martial arts where I have attained my black belt in Okinawan Gojo Ryu Karate.

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Amy D'Archangelo, BS, CAC

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am passionate about helping families and clients. My passion began after finding my way into recovery in 2005. I began my journey helping others while managing a sober living facility with over 75 beds. I then worked at Caron Renaissance for over eleven years, first as a Supervisor Counselor Assistant and the last six years as a Family Therapist. While there, I helped families develop their own programs of recovery, challenged unhealthy family patterns, and helped families improve communication to help heal. I graduated from Lynn University with a Bachelor of Science in Psychology. I am also a Certified Addiction Counselor. I ran the New York marathon twice to raise money for Runwell, the proceeds went to helping those who could not afford treatment. In my free time, I enjoy spending time with my family, watching my two children play sports, and traveling.

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Michael Cardinale, LCSW

CLINICAL MANAGER
FAMILY & RECOVERY COACH | INTERVENTIONIST

I am a passionate Licensed Clinical Social Worker who is motivated to help families and clients instill change. I received my bachelor’s and master’s degree in social work from Florida Atlantic University. I have previously worked in a college setting during my graduate internship providing therapy and support to students struggling to adjust to a new academic environment, as a primary therapist in substance abuse treatment facilities through various levels of care, and most recently as a family therapist at Caron Renaissance. In each of my roles, I have collaborated with clients to identify targeted areas of concern to address during therapy, recognized clients’ strengths, and assisted clients to develop new coping skills. I have had the privilege of being able to help clients and families alter ineffective patterns in their relationships along with improving communication skills. In my free time, I enjoy fishing, running, working out, and watching soccer. 

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Judy Smith, LAC

CASE MANAGER
RECOVERY COACH

I earned my bachelor’s degree in physical education, and I am also a Licensed Addiction Counselor, Certified Life Coach, and have gone through Post Induction Therapy Training. I have been working in the healthcare and addiction fields since 2004. My own recovery inspired me to start in this career field and it’s rewarding to help others. My personal philosophy is, “Be the change you want to see in the world.” Outside of work, I enjoy reading, cooking, meditation, playing basketball on a women’s league, spending time with my Golden Retriever, Rosie, as well as family and friends.

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Tom Gentry, CAC, ICADC

CASE MANAGER
RECOVERY COACH

I am a state and internationally-certified addiction counselor. I have spent more than 20 years working with people and families affected by addiction. My career has included roles with some of the world’s finest treatment providers, including Hazelden, Cumberland Heights, and the Crossroads at Antigua Foundation. In addition to my work as a Recovery Coach with Feinberg Consulting, I operate a small private practice in West Palm Beach, Florida, helping young men navigate the transition between early stages of abstinence and long-term recovery. I facilitate groups, focusing on relationships, codependency issues, and the transition into manhood. I found recovery as a young adult, at age 23. Having had many opportunities to pass this gift on to people he loves, I am grateful to be the one to break the cycle of alcoholism in my family, from which it has suffered for generations.

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Chuck Edwards

RECOVERY COACH

I am a passionate wellness advocate who is respected by clients and peers alike as a trusted advisor for the highly responsive and personalized service I provide. After more than a decade in the business world, through the guidance of my own personal coaches and advisors, I changed course to pursue my life’s purpose and passion – helping people achieve their ultimate potential and become the best they can be. I specialize in helping people from all walks of life successfully navigate their pathway to wellness. My holistic approach focuses on gaining a clear understanding of their objectives, helping them pinpoint and clarify their recovery strategy, and selecting the path to wholeness that best fits their needs. I have an affinity for helping individuals suffering from addiction and mental health conditions, as well as their family members. I also enjoy coaching individuals who are seeking to become a better version of themselves. Fundamental to my success are my core values: excellence, integrity, quality, respect, and empowerment. I enjoy spending time with my wife and kids and am very active in the community. I am in recovery from addiction and have been sober since 2000. For years I have taught an ongoing anxiety and depression class that is free to the community. I also host 12-Step Recovery meetings inside jails.

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Dylan Lundgren

ADDICTION & MENTAL HEALTH LIAISON
RECOVERY COACH

I am a TEDx Speaker and Addiction Recovery Advocate. My mission is to work with individuals and organizations to increase engagement in the addiction recovery process and improve long-term outcomes. I have been in recovery since 2004. During this time, I have been professionally involved in the addiction treatment industry offering various holistic modalities and solution-oriented strategies. 

I co-created the Mind-Body-Spirit Program, as well as the Fitness Program, for the nationally acclaimed treatment center, Mountainside, in Northwest CT. I also participated in a community development internship at the largest retreat center in North America, Kripalu Center for Yoga and Health. This assisted me in developing a spirituality and community development training for sober houses, treatment centers, and local communities. I believe the power of community is essential in addressing addiction and related challenges. 

In addition, I am a Nationally Certified Recovery Coach and Food Addictions Coach. I also hold certifications in Personal Training, Yoga, and Leadership Development. I deliver informative and impactful presentations, and experiences, to treatment centers, conferences, and events around the country. I love to work with organizations that are open to creative, fresh, and inspiring solutions! 

I am passionate about working with people who are committed to improving results. By reflecting back purpose and value, I empower individuals to embrace recovery and access ways to live a fun, healthy, authentic lifestyle while pursuing their dreams and goals: moving from dealing with life to enjoying life!

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Anna Mason, CAP, CRADC, MARS

CASE MANAGER
RECOVERY COACH

I have a Bachelor’s in Human Services and am a Certified Addiction Professional, Certified Reciprocal Alcohol & Drug Counselor, and a Medication Assisted Recovery Specialist. I have years of experience working in the addiction and mental health industry. My passion lies in working one-on-one with clients to help them receive the appropriate care and resources they need in order to be successful in their recovery and improve their quality of life. I excel at building rapport quickly with clients, finding their strengths, and building on such. I am honest, trustworthy, and always keep my word to my clients and co-workers. I believe that communication between the clinical team and the client is of utmost importance to maintain everyone’s goals. In addition to my career, I enjoy being on the water, traveling, and experiencing new adventures. I am an avid reader and enjoy reading about new places, cultures, and lifestyles.

LIFE COACHES

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Steve Feldman

CHIEF OPERATING OFFICER
INTERVENTIONIST
EXECUTIVE & LIFE COACH

I bring a powerful combination of business experience and personal knowledge to the company. With over 35 years of business experience, I am responsible for leading the company’s business development initiatives, operations, and work closely with companies, individuals, and families as a coach and interventionist. I am a Trained Arise® Interventionist, and a Trained Break Free Interventionist. My own recovery from addiction began in 1992 and my recovery has become the foundation of my life. Through this process, I have continuously worked to heal and deepen relationships with those around me. This healing has brought joy into my life and has been an extraordinary example of what is possible. I am dedicated to giving back and working with others throughout the course of my recovery. I have a deep passion for helping people connect with their purpose and meaning in life. I am proud to be part of Feinberg Consulting because of the great group of people involved and the incredible opportunity to make my passion my career. I love what I do and am grateful for every part of my journey that has led me here.

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Marcy Feldman, LLSW, CPT, CYI

FAMILY COACH
LIFE COACH

I received my Master of Social Work from Wayne State University. I have been a Certified Personal Trainer for 27 years, Certified Yoga Instructor for 15 years, and have been a Wellness Coach for the past 20 years. I bring to Feinberg Consulting a passion for helping families in recovery and am excited to work for a company that practices at such a high level of professionalism and integrity. Outside of work I enjoy running, weight training, yoga, and spending time with my children and granddaughter.

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Kristen Byrne, MA, MCAP

VICE PRESIDENT OF CLINICAL SERVICES
FAMILY & LIFE COACH

I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. In my free time I enjoy traveling, spending time with my family and friends, hiking, watching movies, and cooking.

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Tiffani Foster, ACC

LIFE COACH

Serving the health and wellness industry for over 12 years, I have a passion for healing through coaching and physical well-being. With evidence-based tools, I support people to create goals that are in line with their real strengths and true values, while offering guidance to those on their journey towards success, self-actualization, and true happiness. I bring passion and dedication to each client in a nondogmatic approach guided by the needs of each client. With a specialty in PTSD, depression, anxiety, and other trauma, I hold certifications as both a PTSD coach from Prolympian Coaching and Ontological Coaching from Ideal Coaching Global. My background in physical healing is highlighted by my training as a Massage Therapist, licensed in the state of Florida since 2006 in Thai-Yoga Bodywork through Vedic Conservatory, and as a Yoga Instructor (RYT200) through Yoga Alliance. I joined the Feinberg team because their dedication, care, and love of helping others align with my passion for making a difference and sharing tools. My greatest happiness comes from inspiring the strengths in others and with Feinberg Consulting I know I’ll be with a team who also empowers the community they serve. In my free time I enjoy traveling, camping, cooking, baking, reading, spending time with family, and exploring the outdoors.

HEALTH COACHES

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Pam Feinberg-Rivkin, RN, BSN, CCM, CCRN

FOUNDER AND CEO
INTERVENTIONIST - EMERITUS | CERTIFIED HEALTH COACH | AGING LIFE CARE PROFESSIONAL™ | CERTIFIED DARING WAY™ FACILITATOR

I am a BSN-Prepared Registered Nurse, a Certified Case Manager, and a Certified Rehabilitation Registered Nurse (CRRN). I hold current nursing licenses in Michigan, Ohio, California, and Florida. Since becoming a Registered Nurse in 1997, I have worked in various areas of health care, including surgical, trauma/catastrophic injuries (specializing in brain and spinal cord injury), substance abuse, aging needs, and acquired, developmental, and mental health disabilities.

I founded Feinberg Consulting in 1996 and have worked hard over the years to build a strong team of multidisciplinary medical and business professionals. Through this I have developed a mentorship and leadership training program that has successfully trained many professionals. The mentorship program strengthened our team, ensuring the highest quality of services are provided to each client we serve.

Through my continued commitment to client advocacy, I also became a trained interventionist. In 2013 I underwent a formalized intervention training by Jeff and Debra Jay called Love First. In 2014, I underwent the BreakFree Intervention training with Brad Lamm, and in November 2015, I went through additional training with Judith Landau, M.D, in the ARISE Invitational Intervention Model. As a Certified Case Manager, I have found many similarities in the continuum of care that Dr. Landau offers for individuals in recovery and what Feinberg Consulting has provided for people who have sustained catastrophic injuries. It’s all about providing our clients direction, education, and advocacy to support their healing and recovery journey. Through our interventions, clinical management, case management, family and recovery coaching, our team creates remarkable opportunities for individuals and families to heal.

My passion for creating this company and the work our team does are both personal and professional. I love witnessing the hope and transformation families experience and guiding them into new possibilities for themselves and their family’s lives.

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Goranka Vucenovic, RN, CNRN, NP-C

CHIEF CLINICAL OFFICER
HEALTH COACH

I have extensive experience in the health care industry as a Nurse Practitioner. I have worked at Ascension Providence Park Novi as a Critical Care Nurse Practitioner in medical/surgical and neuroscience intensive care units as well as managed and coordinated the neuro-oncology tumor board. I also previously worked as a Case Manager with Feinberg Consulting, and a Neurosurgery Nurse Practitioner at St. Joseph’s Hospital in Ann Arbor. I hold a certification as a Neuroscience Registered Nurse. I am incredibly passionate about supporting clients and families during their most vulnerable times and the work of transformation. I hold the deepest regard for the work we do and the company’s values of compassion and healing.

VOCATIONAL CONSULTANTS

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Meg McCollister, MA, LPC, CVE, CCM

CERTIFIED CASE MANAGER
VOCATIONAL REHABILITATION COUNSELOR

I am responsible for the vocational management of injured workers and individuals who are disabled as a result of automobile accidents and workers compensation. I research and provide information on a client’s ability to work, types of jobs that can be performed, labor market analysis, and wages. I specialize in the design and implementation of rehabilitation plans and provide career counseling to adults in the process of transition. I have extensive experience as a Rehabilitation Consultant, Career Counselor, Vocational Counselor, and Vocational Evaluator. I have worked with Oakland University and Jewish Vocational Services. I am also a member of the Brain Injury Association, National Rehabilitation Association, Vocational Evaluation and Work Adjustment Association, and the American Association of Counseling and Development. I joined Feinberg Consulting because I enjoy working with people and wanted to make a difference in their lives by assisting them in vocational planning and making choices regarding future goals. Outside of work I enjoy traveling, boating, golfing, sewing, gardening, cooking/baking, and spending time with family and friends. I am also active in my son’s school and in the church my family attends.

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Celeste Racicot

VOCATIONAL REHABILITATION COUNSELOR

I graduated with an undergraduate degree in Creative Arts in Human Services, Visual and Performing Arts, and Movement Therapy from Russell Sage College. My graduate degree is in Rehabilitation Counseling from Springfield College. I have an extensive work history with an impetus on the community reentry process following rehabilitation in both hospital and residential settings. My area of expertise is working with individuals recovering from brain injuries, many of whom have comorbidities with mental health and addiction challenges. Throughout my career, I have worked from coast to coast, and overseas. My positions have included: Social Therapist and Creative Arts Therapist in a therapeutic community at Dingleton Hospital in Scotland; Psychological Testing Technician, Cognitive Rehabilitation Specialist, and Manager of the Neuropsychological Testing Center at the Brattleboro Retreat in Vermont; Cognitive Therapist and Manager of the Community Re-entry Program at St. Charles Hospital in New York; Lead Case Manager at Head Injury Rehabilitation Services in California; and Rehabilitation Counselor with Dr. Robert Tomaszewski in California. For the past 12 years, I have worked part-time at Milestones Ranch Malibu as a Rehabilitation Counselor and Vocational Counselor and continue to do so on specialized cases. In addition, I continue to work part-time with Brain Injury Specialists in Ventura County as their Director of Case Management and Marketing. I am pleased to announce that I recently joined Feinberg Consulting as a Rehabilitation Counselor/Consultant and enjoy working with this wonderful company. In my free time, I have a plethora of interests and love the visual and performing arts, gardening (I am a master gardener), walking/hiking, cross country skiing, and I am crazy about my 15-year-old dog Ms. Gracie and my little grandnephew Steven! Lastly, I like to tap dance!

RECOVERY SUPPORT

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Michael Harding

CONCIERGE PERSONAL CARE ASSISTANT

I received my Bachelor of Arts in Secondary Education from Eastern Michigan University and am a Certified Brain Injury Specialist. I have worked in the education field for over 15 years, helping students with cognitive and emotional impairments and learning disabilities. My past positions include Transition Education Specialist, Special Education Teacher, and General Education Teacher. I joined Feinberg Consulting because I wanted to join a team of excellent experienced health advocates. In my free time I enjoy traveling and spending time with my friends and family.

MARKETING & BUSINESS DEVELOPMENT

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Jenny Klonowski

CHIEF MARKETING OFFICER

I received my Bachelor of Arts in Art and Design, with a concentration in Graphic Design, from the University of Michigan in 2011. After graduation, I spent many years working as a freelance Graphic Designer and a Marketing Specialist for the Davis-Monthan AFB Force Support Squadron in Arizona. 

In 2014 I joined the team at Feinberg Consulting because I was drawn to the way they put their clients and employees first. It is so rewarding to find a company that is passionate about helping individuals and families in need. 

In addition to my career, I am an avid mental health advocate who believes that everyone deserves the change to feel seen, heard, and supported. In my free time I enjoy spending time with my husband, my two children, and my two “fur babies.” I also enjoy designing, drawing, kayaking, watching Netflix, listening to podcasts, and reading.

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Thatcher Shivley

DIRECTOR OF COMMUNITY RELATIONS
CERTIFIED RECOVERY COACH | INTERVENTIONIST

After moving to Delray Beach, Florida, in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful message, and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships, while being a contribution to my community as a whole.

In November of 2018, I became a certified Recovery Coach. I also became a trained interventionist in May of 2019. I trained with nationally renowned interventionist, Brad Lamm, and psychotherapist, Kathleen Murphy, through their “Break Free Intervention” training program. I have years of practical experience, working with those who suffer from addiction, as well as their families.

Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.

When not working, I love being active and participating in my personal recovery. I also love to exercise — running, boxing, cycling, and swimming. Additionally, I enjoy spending my time walking my dogs, kayaking rivers, and exploring nature.

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Susan Schulman, MHSA

COMMUNITY RELATIONS LIAISON

I earned my bachelor’s degree in psychology and my master’s degree in health service management and policy from the University of Michigan. I have over 20+ years of customer service management and employee development experience from the Beaumont Health System. I joined the team at Feinberg Consulting because I am passionate about service and patient satisfaction in health care, and I am delighted to work with a team of professionals who share that value. In my free time I enjoy Zumba, reading, and spending quality time with my family.

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Molly De Wald

SOCIAL MEDIA MANAGER

I am originally from Michigan and grew up on the east side of the state. I moved to Grand Rapids upon graduating from Kalamazoo College in 2014, where I earned my Bachelor of Arts in Human Development Social Relations, with a minor in Business. While in school, I was also a NCAA All-American Swimmer. I have been in the digital marketing field since 2014 (in both the corporate and small business environments), and joined Feinberg Consulting in October of 2020. I am passionate about helping companies grow their digital marketing presence. I understand the importance of a strong digital strategy and believe it’s essential to stay relevant in the ever-changing digital realm. When not working, I enjoy spending time with my family, friends, boyfriend, and Morkie (Link)! I also enjoy a good book & coffee, swimming, biking, trips to the beach, boating, and traveling. I am very excited to be a part of the Feinberg Consulting team! 

ADMINISTRATIVE

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Bethany McGlinchey

DIRECTOR OF COMPLIANCE AND QUALITY SOLUTIONS

In my position as Director of Quality and Compliance Solutions, I focus on the growth and development in the areas of client services, education and training, compliance and administration. I have previously held the positions of Quality and Training Manager, Administrative Assistant, and Caregiver during my time with Feinberg Consulting. I have a multifaceted education as I previously attended Muskegon Community College, Cornerstone University, and am currently attending Western Governors University in pursuit of a Business Administration Degree specializing in Health Care. Prior to joining Feinberg, I worked in the travel industry for 14 years as an Administrative Assistant and Groups Manager facilitating detailed itineraries for biblical and historical tours. My attention to detail and organization was birthed and refined through this unique and international opportunity to both travel with groups, and maintain the daily operational requirements of the organization. I am passionate about relationship development, excellence in quality and compliance, and creating an environment where everyone knows that they matter. Outside of work, I am a single mom and enjoys singing karaoke, organizing any space in my home, camping, worshipping at church, listening to country music, stamp collecting, and antiquing.

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Nicole Hayes

DIRECTOR OF OPERATIONS

I watched Feinberg Consulting grow since its inception in 1996. For over four years, I handled a wide range of responsibilities within the company, ranging from an Administrative Assistant to a Case Coordinator. I then moved to Los Angeles, California where I took on various positions for high-end restaurants in the area. Upon returning to Michigan, I rejoined the team and was able to bring my passion for growing the family business and learning more about the industry. I feel proud and honored to have been able to witness the growth of this company since its beginning. My current position as Director of Operations is a wonderful opportunity to both help those in need and to work with a team of exceptional individuals. I’m excited to have found a career where I can grow professionally and be proud of my work. In my free time I enjoy spending time with my family, cooking, baking, exploring the outdoors, attending concerts, traveling, and bike riding.