Our Team

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Meet the Feinberg Team

Our team is comprised of a group of compassionate professionals dedicated to improving the lives of others through health advocacy and care coordination. We are nurses, social workers, vocational consultants, coaches, brain injury specialists, rehabilitation specialists, interventionists, certified addiction professionals, and business professionals.

As a company, we know that we are a part of something bigger than ourselves. When we arrive at our office each day, we know that we will possibly meet someone on the worst day of their life. Our goal is to change that. Learn more about our multidisciplinary team below and let us know how we can help you and your family.

Executive Leadership

Pam Feinberg-Rivkin photo

Pam Feinberg-Rivkin
RN, BSN, CCM, CCRN

Chairperson of the Board
Interventionist - Emeritus | Certified Health Coach | Aging Life Care Professional™

Steve Feldman photo

Steve Feldman, NIP

Chief Executive Officer
NARM®-Informed Professional
Interventionist | Executive Coach

Goranka Vucenovic photo

Goranka Vucenovic
RN, CNRN, NP-C

Chief Clinical Officer
Health Coach

Cheryl Pehkonen photo

Cheryl Pehkonen

Chief Innovation Officer

Kristen Byrne photo

Kristen Byrne, MA, MCAP

Vice President of Clinical Services
Family Coach | Life Coach

Michael Perlman

Michael Perlman, LMHC

Vice President of Clinical Services
Family Coach

Rachel Walker photo

Rachel Walker

Director of Client Relations

Nicole Hayes photo

Nicole Hayes

Director of Operations

Thatcher Shivley photo

Thatcher Shivley

Director of Community Relations
Interventionist
Certified Recovery Coach

Admissions & Client Relations

Rachel Walker photo

Rachel Walker

Director of Client Relations

Thatcher Shivley photo

Thatcher Shivley

Director of Community Relations
Interventionist
Certified Recovery Coach

Scott Snyder photo

Scott Snyder

Addiction & Mental Health Liaison
Recovery Coach

Dylan Lundgren photo

Dylan Lundgren

Addiction & Mental Health Liaison
Recovery Coach

Donna Krzyak photo

Donna Krzyzak

Communications Specialist

Susan Himes photo

Susan Himes

Client Services Manager

Brittany Slater photo

Brittany Slater

Client Services Manager

Susan Schulman photo

Susan Schulman, MHSA

Community Relations Manager

Interventionists

Steve Feldman photo

Steve Feldman, NIP

Chief Executive Officer
NARM®-Informed Professional
Interventionist | Executive Coach

Thatcher Shivley photo

Thatcher Shivley

Director of Community Relations
Interventionist
Certified Recovery Coach

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

Clinical Manager | Interventionist
Family Coach | Recovery Coach

Behavioral Health Clinical Managers

Kristen Byrne photo

Kristen Byrne, MA, MCAP

Vice President of Clinical Services
Family Coach | Life Coach

Michael Perlman

Michael Perlman, LMHC

Vice President of Clinical Services
Family Coach

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

Clinical Manager | Interventionist
Family Coach | Recovery Coach

Susan Smallwood photo

Susan Smallwood, LLPC, CAADC

Clinical Manager
Recovery Coach

Michael Cardinale

Michael Cardinale, LCSW

Clinical Manager
Family Coach | Recovery Coach

Ryann Feldman photo

Ryann Feldman, MSW

Clinical Manager
Case Manager

Behavioral Health Case Managers

Barrett Harr photo

Barrett Harr

Director of Quality & Training Solutions
Case Manager

Judy Smith photo

Judy Smith, LAC

Case Manager
Recovery Coach

Ryann Feldman photo

Ryann Feldman, MSW

Clinical Manager
Case Manager

Anna Mason photo

Anna Mason, CAP, CRADC, MARS

Case Manager
Recovery Coach

Medical Physicians

Aaron Rivkin photo

Dr. Aaron Rivkin, MD

Family Medicine & Addiction Physician Consultant

Medical Case Managers

Goranka Vucenovic photo

Goranka Vucenovic
RN, CNRN, NP-C

Chief Clinical Officer
Health Coach

Jerri Osborne photo

Jerri Osborne, RN, CLCP, CCM

Senior Certified Case Manager

Kisha Troupe photo

Kisha Troupe, RN, BSN, CCM

Senior Certified Case Manager

Erica Bryant photo

Erica Hubbell, LMSW, CCM

Senior Certified Case Manager

Amy Santus photo

Amy Santus, LMSW, CCM, CBIS

Certified Case Manager

Denese Wollitz photo

Denese Wollitz, RN, CCM

Certified Case Manager

Diane Mayernick photo

Diane Mayernik, RN, BSN, CCM

Certified Case Manager

Pat Kochyan photo

Patricia Kochyan, RN, BSN, CCM

Certified Case Manager

Family Coaches

Kristen Byrne photo

Kristen Byrne, MA, MCAP

Vice President of Clinical Services
Family Coach | Life Coach

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

Clinical Manager | Interventionist
Family Coach | Recovery Coach

Michael Cardinale

Michael Cardinale, LCSW

Clinical Manager
Family Coach | Recovery Coach

Marcy Feldman photo

Marcy Feldman, LLMSW, CPT, CYI

Family Coach | Life Coach

Michael Perlman

Michael Perlman, LMHC

Vice President of Clinical Services
Family Coach

Recovery Coaches

Thatcher Shivley photo

Thatcher Shivley

Director of Community Relations
Interventionist
Certified Recovery Coach

Scott Snyder photo

Scott Snyder

Addiction & Mental Health Liaison
Recovery Coach

Amy D'Archangelo photo

Amy D'Archangelo, BS, CAC

Clinical Manager | Interventionist
Family Coach | Recovery Coach

Michael Cardinale

Michael Cardinale, LCSW

Clinical Manager
Family Coach | Recovery Coach

Judy Smith photo

Judy Smith, LAC

Case Manager
Recovery Coach

Anna Mason photo

Anna Mason, CAP, CRADC, MARS

Case Manager
Recovery Coach

Chuck Edwards photo

Chuck Edwards

Recovery Coach

Dylan Lundgren photo

Dylan Lundgren

Addiction & Mental Health Liaison
Recovery Coach

Life Coaches

Kristen Byrne photo

Kristen Byrne, MA, MCAP

Vice President of Clinical Services
Family Coach | Life Coach

Marcy Feldman photo

Marcy Feldman, LLMSW, CPT, CYI

Family Coach | Life Coach

Health Coaches

Pam Feinberg-Rivkin photo

Pam Feinberg-Rivkin
RN, BSN, CCM, CCRN

Chairperson of the Board
Interventionist - Emeritus | Certified Health Coach | Aging Life Care Professional™

Goranka Vucenovic photo

Goranka Vucenovic
RN, CNRN, NP-C

Chief Clinical Officer
Health Coach

Vocational Consultants

Meg McCollister photo

Meg McCollister, MA, LPC, CVE, CCM

Certified Case Manager
Vocational Rehabilitation Counselor

Celeste Racicot photo

Celeste Racicot

Vocational Rehabilitation Counselor

Recovery Support

Michael Harding photo

Michael Harding

Concierge Personal Care Assistant

Marketing & Business Development

Thatcher Shivley photo

Thatcher Shivley

Director of Community Relations
Interventionist
Certified Recovery Coach

Susan Schulman photo

Susan Schulman, MHSA

Community Relations Manager

Molly DeWald Photo

Molly De Wald

Social Media Manager

Administrative

Barrett Harr photo

Barrett Harr

Director of Quality & Training Solutions
Case Manager

Bethany McGlinchey photo

Bethany McGlinchey

Director of Compliance & Quality Solutions

Gabby Saltsman photo

Gabby Saltsman

Office Manager

Jessalyn Seramur photo

Jessalyn Seramur, PHR

Executive Consultant

Pam Feinberg-Rivkin, RN, BSN, CCM, CCRN
Chairperson of the Board
Interventionist - Emeritus | Certified Health Coach
Aging Life Care Professional™ | Certified Daring Way™ Facilitator

I am a BSN-Prepared Registered Nurse, a Certified Case Manager, and a Certified Rehabilitation Registered Nurse (CRRN). I hold current nursing licenses in Michigan, Ohio, California, and Florida. Since becoming a Registered Nurse in 1997, I have worked in various areas of health care, including surgical, trauma/catastrophic injuries (specializing in brain and spinal cord injury), substance abuse, aging needs, and acquired, developmental, and mental health disabilities.

I founded Feinberg Consulting in 1996 and have worked hard over the years to build a strong team of multidisciplinary medical and business professionals. Through this, I have developed a mentorship and leadership training program that has successfully trained many professionals. The mentorship program strengthened our team, ensuring the highest quality of services are provided to each client we serve.

Through my continued commitment to client advocacy, I also became a trained interventionist. In 2013 I underwent a formalized intervention training by Jeff and Debra Jay called Love First. In 2014, I underwent the BreakFree Intervention training with Brad Lamm, and in November 2015, I went through additional training with Judith Landau, M.D, in the ARISE Invitational Intervention Model. As a Certified Case Manager, I have found many similarities in the continuum of care that Dr. Landau offers for individuals in recovery and what Feinberg Consulting has provided for people who have sustained catastrophic injuries. It’s all about providing our clients direction, education, and advocacy to support their healing and recovery journey. Through our interventions, clinical management, case management, family, and recovery coaching, our team creates remarkable opportunities for individuals and families to heal.

My passion for creating this company and the work our team does are both personal and professional. I love witnessing the hope and transformation families experience and guiding them into new possibilities for themselves and their family’s lives.

In my free time, I love spending time with my husband, my 4 adult children, and my grandchildren. I also love reading, learning, golfing with my husband, spending time with friends, and walking and hanging out with my beautiful toy golden doodle, Bella.

Steve Feldman, NIP
Chief Executive Officer
NARM®-Informed Professional
Interventionist | Executive Coach

I bring a wealth of experience to the company. With over 40 years of experience as a business owner and entrepreneur, I am responsible for providing leadership and fostering the company’s culture and growth. I am passionate about developing strong and meaningful relationships with clients, families, providers, employees, and referral partners.

I am a Trained Arise® Interventionist and a Trained Break Free Interventionist and have worked with hundreds of families in helping to create positive outcomes and healing.

My recovery from addiction began in 1992 and has become the foundation of my life. Through this process, I have continuously worked to heal and deepen my relationships with those around me. This healing has brought joy into my life and has been an extraordinary example of what is possible. I am dedicated to giving back and working with others throughout my recovery. I have a deep passion for helping people connect with their purpose and meaning in life.

I am proud to be part of Feinberg Consulting because of the great group of people involved and the incredible opportunity to make my passion my career. I love what I do and am grateful for every part of my journey that has led me here.

My philosophy is that balance, continual efforts towards optimal self-care, and ongoing personal development are everything when it comes to being your best. I believe the most successful outcomes come from creating an environment of compassion, love, courage, diligence, and commitment.

In my free time, I love spending time with my family and learning new ideas and concepts. I also love to be physically active through a combination of cardio workouts and yoga.

Goranka Vucenovic, RN, CNRN, NP-C
Chief Clinical Officer
Health Coach

I earned a Master of Science Degree in Nursing and Family Health Nurse Practitioner in 1999 from the State University of New York, Buffalo. I also hold a certification as a Neuroscience Registered Nurse. In moving to Michigan, I first worked as an Advanced Practice Nurse in neurosurgery and trauma at St. Joseph Mercy Hospital Ann Arbor from 2000-2003. My first role with Feinberg Consulting was as a Catastrophic Case Manager from 2003–2010, providing assessments, planning, and coordination of services needed for people who sustained catastrophic injuries. In 2010, I took a position at Ascension Providence Park Hospital as a Nurse Practioner in the Neuroscience ICU, Neurosurgery ICU, and the Critical Care Surgical ICU. At Ascension, I also managed and coordinated the neuro-oncology tumor board.

In September 2019, I returned to Feinberg Consulting as Chief Clinical Officer to provide oversight, direction, management of the medical team, and processes for Joint Commission Standards. In my role as Chief Clinical Officer, I work with complex medical situations with our team of professionals to bring solutions for healing and recovery to our clients.

I am incredibly passionate about supporting clients and families during their most vulnerable times and the work of transformation. I also love guiding and providing mentorship to our team of amazing professionals who are dedicated to providing solutions for our clients. I hold the deepest regard for the work we do and the company’s values of compassion and healing.

In my free time, I love reading books, spending time with family and friends. I also love kayaking, paddle boarding, and taking nature walks with my boyfriend and dog. I love European travel with family and visiting my relatives.

Cheryl Pehkonen
Chief Innovation Officer

I began with Feinberg Consulting in 1996 when the company was first formed, and took a hiatus in 2015 for an adventure in the south. Having returned to the company in 2020, I am thrilled to be back and feel truly blessed to be able to work with this amazing team of professionals. In addition to my work experience I am a Certified Care Transitions Coach (Coleman Model) and a trained Brain Injury Specialist. 

Pam was my inspiration for starting in this career field. She has a way of being with people that supports their growth, recovery, and goal achievement. We are such a connected team at Feinberg Consulting, the way we use our individual experience, knowledge, and training collaboratively to support our clients brings me such joy. I have a deep passion for providing exemplary care at the highest quality. Feinberg Consulting continues to be the standard for innovation and quality, providing services in the most cost effective and empowering way. 

One of my favorite motto’s to live by is, “you didn’t come this far to only come this far.” Every day is new chance to learn and grow! Outside of my career, my sons are my number 1. I believe they have contests on who can make me laugh the hardest. My rescue Great Dane, Loki, is my number 2 – all slobber, hair, and a big mushy heart, he thinks he is a lap dog and, well at 140 pounds, he kind of gets his way. The rest of the time you will find me hanging with friends and family, working in my garden, or reading.

Kristen Byrne, MA, MCAP
Vice President of Clinical Services
Family Coach | Life Coach

I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. 

I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. 

One philosophy that I live my life by is that we are all human beings doing our very best to navigate through the world. We are all deserving of love and being heard.

In my free time I enjoy spending time with my children and husband. We all love to be active, spending time in nature, traveling, and introducing our children to the beauty of the United States when we are able to.

Michael Perlman, LMHC
Vice President of Clinical Services
Family Coach

I am a Licensed Mental Health Counselor who is passionate about helping clients and families. My professional journey started when I stepped into the school system as an educator working with children with special needs and their families. I received my bachelor’s degree in general psychology and a master’s degree in applied counseling from Lynn University and specialized in mental health and addiction.

In 2014 I began working at Caron Renaissance as a Counselor Assistant, moved into the role of a Primary Therapist in 2015, and joined the family therapy department in 2019, first as a therapist and shortly after in a leadership position. My education and professional experience prepared me to be successful in working with dual-diagnosis patients and their families.

In an effort to provide the most adequate care, I made the commitment to explore further education and began advanced training in DBT (an evidence-based treatment that has been proven to effectively treat specific diagnoses) and EMDR. 

My personal philosophy in life is to remain teachable, and that there is always an opportunity to learn something new every day.
 
Outside of work, I enjoy spending time with my wife, two daughters, and my golden retriever. I also enjoy playing sports and spending time with my family.
Rachel Walker
Director of Client & Administrative Solutions

I graduated from Michigan State University with a Bachelor of Science in Social Science and Health Studies in 2010. I am also a Licensed Esthetician and Certified Nursing Assistant. I have worked as an Executive Administrative Assistant and Patient Care Coordinator, where I took on many roles assisting with patients, as well as running and maintaining the front office. 

I have such strong compassion and dedication for helping people, which is why I chose to pursue an education and career in the healthcare field. After learning what Feinberg Consulting provides for clients and families in need, I couldn’t be more excited to be a part of such an admirable team of individuals and be able to assist in making a difference in so many people’s lives. 

Outside of work I enjoy spending time with my family and friends and cooking.

Nicole Hayes
Director of Operations

I watched Feinberg Consulting grow since its inception in 1996. For over four years, I handled a wide range of responsibilities within the company, ranging from an Administrative Assistant to a Case Coordinator. I then moved to Los Angeles, California where I took on various positions for high-end restaurants in the area. Upon returning to Michigan, I rejoined the team and was able to bring my passion for growing the family business and learning more about the industry.

I feel proud and honored to have been able to witness the growth of this company since its beginning. My current position as Director of Operations is a wonderful opportunity to both help those in need and to work with a team of exceptional individuals. I love working for a company that values its employees’ growth and development and I’m excited to have found a career where I can grow professionally and be proud of my work. 

In my free time I enjoy spending time with my husband and two daughters, cooking, spending time with friends and family, and enjoying the outdoors.

Thatcher Shivley
Director of Community Relations
Interventionist | Certified Recovery Coach

After moving to Delray Beach, Florida, in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful message, and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships, while being a contribution to my community as a whole.

In November of 2018, I became a certified Recovery Coach. I also became a trained interventionist in May of 2019. I trained with nationally renowned interventionist, Brad Lamm, and psychotherapist, Kathleen Murphy, through their “Break Free Intervention” training program. Through my training and experience with performing interventions, I have learned that supporting families to be truthful, yet compassionate, and to operate from care, concern, and love provides for the best possible outcomes- for both the identified loved one and the family. 

I have years of practical experience, working with those who suffer from addiction, as well as their families. Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.

When not working, I love being active and participating in my personal recovery. I also love to exercise — running, boxing, cycling, and swimming. Additionally, I enjoy spending my time walking my dogs, kayaking rivers, and exploring nature. I recently became engaged to an amazing woman. I am very much looking forward to co-creating an amazing life with her by my side.

Scott Snyder
Addiction & Mental Health Liaison
Recovery Coach

I have been a Recovery Coach and Sober Companion for Feinberg Consulting since 2017. I am an ambassador of service with a head for business and a heart for people. I am currently working towards my certification and AS in Addiction Studies and CAC.

 Since my own journey in recovery began over 7 years ago, I have reinvented my life through vision, character, and purpose. This is evident in the people that I help to overcome the obstacles in their own lives. After seeing what recovery did in my own life, I have the ability to support others in making calm decisions to better their future, when they may not be in the position to make their own decisions. I also help and support parents when they experience frustrations with their children. 

I am a true professional who goes above and beyond in every challenge I encounter. My personal philosophy used to be, “things could always be worse,” but now that has become, “things could always be better.” I am a committed family man residing in Delray Beach, Florida, and the former owner of multiple businesses. 

In my free time, I enjoy spending time with family, being outdoors, fishing, dog training, traveling, finance, and martial arts, where I have attained my black belt in Okinawan Gojo Ryu Karate.

Dylan Lundgren
Addiction & Mental Health Liaison
Recovery Coach

I am a TEDx Speaker and Addiction Recovery Advocate. My mission is to work with individuals and organizations to increase engagement in the addiction recovery process and improve long-term outcomes. I have been in recovery since 2004. During this time, I have been professionally involved in the addiction treatment industry offering various holistic modalities and solution-oriented strategies. 

I co-created the Mind-Body-Spirit Program, as well as the Fitness Program, for the nationally acclaimed treatment center, Mountainside, in Northwest CT. I also participated in a community development internship at the largest retreat center in North America, Kripalu Center for Yoga and Health. This assisted me in developing a spirituality and community development training for sober houses, treatment centers, and local communities. I believe the power of community is essential in addressing addiction and related challenges. 

In addition, I am a Nationally Certified Recovery Coach and Food Addictions Coach. I also hold certifications in Personal Training, Yoga, and Leadership Development. I deliver informative and impactful presentations, and experiences, to treatment centers, conferences, and events around the country. I love to work with organizations that are open to creative, fresh, and inspiring solutions! 

I am passionate about working with people who are committed to improving results. By reflecting back purpose and value, I empower individuals to embrace recovery and access ways to live a fun, healthy, authentic lifestyle while pursuing their dreams and goals: moving from dealing with life to enjoying life!

Donna Krzyzak
Communications Specialist

I earned my bachelor’s degree in Elementary Education at Eastern Michigan University. During my schooling, I was always drawn to the medical field. I worked at a variety of doctor’s offices as a receptionist, clerk biller, and administrative assistant. I taught Kindergarten, then enjoyed being a full-time mom. When I decided to get back into the workforce, I decided to go back into the healthcare setting. 

I joined Feinberg Consulting in 2017. I was drawn to Feinberg Consulting for its passion to support clients and their family through challenging health care crises. The Feinberg Consulting team is compassionate and dedicated to helping people. I am excited and proud to be a part of this team that makes a difference in the lives of so many people. 

When I am not working, I enjoy spending time with my family and friends. I am often at a hockey rink cheering on my favorite players – my boys.

Susan Himes
Client Services Manager

I received my bachelor’s degree in psychology from Oakland University in 2013. Shortly after, I began a Ph.D. program with Kansas State University in Cognitive Psychology. Over those four years, I was a graduate teaching assistant, graduate research assistant, college instructor, and tutor. It was during this time I realized my passion was moving away from research/academia and toward a practical setting.

Prior to joining Feinberg Consulting, I worked as an office assistant for Michigan Auto Law in which my primary task was to obtain billing records for clients involved in motor vehicle accidents. Navigating the healthcare and insurance industries can be a confusing and time-consuming process, even during the best of circumstances. After seeing the complexity of care and recovery, I knew I wanted to get involved. Feinberg made this an easy goal to achieve due to their great reputation, hard-working team, and compassionate support for their clients.

In my free time, I enjoy playing video games and D&D, playing my bass guitar, snuggling with my cats, and spending time with my husband and family.

Brittany Slater
Client Services Manager

I have a bachelor’s degree in psychology from Michigan State University. In addition, I have over 10 years of administrative and customer support experience. I have worked in many different settings including human resources, medical scribe, shipping/handling clerk, and loss drafts associate.

I was drawn to Feinberg Consulting because the company’s mission of providing innovative solutions to health challenges utilizing compassion, quality, and integrity, directly correlated with my core values. I implement each of these into my everyday life by remaining selfless and transparent when interacting with others. My motto is to treat others the way I would want them to treat me. Keeping this in mind before speaking and acting, provides a satisfying feeling of generosity at the end of each day. While studying psychology at MSU, I learned how beneficial this positive mindset is to the wellness of life. 

My interests outside of work are roller skating, visiting theme parks and arcades, playing board games and card games, spending quality time with my son, and traveling. I also enjoy walking along the beach or just sitting beachside to meditate or to get a mental break from the hectic day-to-day living.

Susan Schulman, MHSA
Community Relations Manager

I earned my bachelor’s degree in psychology and my master’s degree in Health Service Management and Policy from the University of Michigan School of Public Health. I loved working in the Beaumont Health System for over 20 years, honing my desire to improve patients’ service and care, by working with staff in all departments from campus development, to nursing, human resources, and billing. 

Working with the team at Feinberg Consulting feels like a family, with a shared imperative to care for and serve others. It’s gratifying to develop relationships with partners in other industries also, to facilitate a safe and dignified healing process for people experiencing a health crisis. Together, we improve lives. 

In my free time, I unwind by doing Zumba, reading historical fiction, and enjoying my family.

Amy D'Archangelo, BS, CAC
Clinical Manager
Interventionist | Family Coach | Recovery Coach

I am passionate about helping families and clients. I care and don’t hesitate to show it.  My passion began after finding my way into recovery in 2005. I have a Business degree from the University of Rio Grande; however, I returned to college and graduated from Lynn University with a Bachelor of Science in Psychology. I am also a Certified Addiction Counselor. I began my journey helping others while managing a sober living facility with over 75 beds. I then worked at Caron Renaissance for over eleven years, first as a Supervisor Counselor Assistant, and the last six years as a Family Therapist. While there, I helped families develop their own programs of recovery, challenged unhealthy family patterns, and helped families improve communication to help heal. 

I first learned about Feinberg Consulting during a presentation at the inpatient treatment center where I was working. After the presentation, I went home thinking that I would love to work with Feinberg one day. I was attracted by the team of individuals that I observed showing up authentically. Over a year later, I made the change and joined the Feinberg Team. 

My philosophy is that most amazing things require hard work. Change can be hard work, but it’s almost always worth it. Most people I encounter are looking for relief and answers. I’m grateful to have the clinical experience that allows me to confidently walk beside people to find solutions. I’ve been privileged enough to walk many families and clients from their pain to a place of healing and hope. I believe my purpose in life is to help others heal. I have a message of hope and I’m grateful to be able to share it.

In my free time, I volunteer on a Youth Little League Board, coach a girls’ 10-year-old Travel Softball Team, and enjoy spending time with my kids and Husband. I also ran the New York marathon twice to raise money for Runwell, the proceeds went to helping those who could not afford treatment. I attempt to be a role model for living life to its fullest. 

Susan Smallwood, LLPC, CAADC
Clinical Manager
Recovery Coach

My passion for people is one that grew out of personal experience and my own healing journey. I’ve learned through years of work that my improved wellbeing is the product of reliance upon others, and that healing begins when I ask for help. The gift of wellness has been bestowed upon me by educators, professionals, and spiritual leaders alike, and it is my honor to be able to share that gift with you.

I began working in the mental health and substance abuse treatment field in 2008 and later earned a master’s degree in counseling in 2012. I am also certified with the Michigan Certification Board of Addiction Professionals in order to support individuals with substance use and co-occurring disorders. Through this profession I have been able to work with both individuals and families, knowing that healing is a process for everyone involved.

The work of Feinberg Consulting speaks specifically to the importance of treating the entire system, and not just the individual. My hope for you is that you will also discover the gift that comes from asking for and receiving the help you need. I look forward to partnering with you on this journey.

Michael Cardinale, LCSW
Clinical Manager
Family Coach | Recovery Coach

I am a passionate Licensed Clinical Social Worker who is motivated to help families and clients instill change. I received my bachelor’s and master’s degree in social work from Florida Atlantic University.

I have been working in this field since 2017. I became inspired to work in this field due to the significant people in my life, who have described having incredible experiences in their roles within this same field. I have previously worked in a college setting during my graduate internship, providing therapy and support to students struggling to adjust to a new academic environment, as a primary therapist in substance abuse treatment facilities through various levels of care, and most recently, as a family therapist at Caron Renaissance.

In each of my roles, I have collaborated with clients to identify targeted areas of concern to address during therapy, recognized clients’ strengths, and assisted clients to develop new coping skills. I have had the privilege of being able to help clients and families alter ineffective patterns in their relationships, along with improving communication skills. I enjoy continuing to learn and being able to collaborate with my colleagues.

As far as my own personal philosophy, I often find myself thinking, “It takes a village” in order to provide the best level of care for clients, and that motivates me to do my best to play a part in the collective effort. In my free time, I enjoy fishing, running, working out, and watching soccer. 

Ryann Feldman, MSW
Clinical Manager | Case Manager

I received my Bachelor of Social Work from Michigan State University and my Master of Social Work from the University of Michigan. While receiving my Bachelor of Social Work, I interned within the legal system where I worked with children whose parents have been diagnosed with a substance use disorder. Following that, I started my journey at Feinberg Consulting where I worked as a Client Services Manager. I then went to graduate school to receive my Master’s in Social Work. While in graduate school, I worked as a hospital social worker to develop and implement a new program to enhance the medical and psychosocial outcomes for adolescents and young adults. 

Following my time at U of M, I returned to Feinberg to be a Case Manager. In this role, I have the privilege of being with families while they are experiencing some of their most vulnerable times. Daily, I witness the true resilience of human nature. I believe in the power of healing and recovery and seek to be a beacon of hope for my clients. 

Outside of work, I enjoy being with my family (especially my young niece and nephew!), going for walks with my boyfriend and our puppy labradoodle, and listening to podcasts

Stacy Wetters, LCSW, LMSW
Clinical Manager

I bring years of experience to the team. I received my bachelor’s in sociology from the University of Dayton, a master of social work from Wayne State University, and am currently enrolled to receive a master’s in criminal justice. In addition to being a Licensed Master’s Social Worker and Licensed Clinical Social Worker, I am also a Certified Medicolegal Death Investigator.

I fell into this field by pure accident after finding that engineering was not the right fit for me. I am most motivated by seeing people whose lives have been completely transformed by a correct diagnosis and successful medication regimen go from living in stress and chaos to independence and fulfillment.

My personal mantra that inspires me the most is “Everything happens for a reason.” It reinforces the importance of adaptability and acceptance. We cannot always control our outcomes; however, we can always control how we react to them. There is value in identifying positive attributes in even the most seemingly negative circumstances.

Outside of my career, I am super into soccer. I play it and have also been a long-time supporter of Detroit City FC. I play trumpet in a community wind ensemble that I’ve been part of for over 15 years. I’m also back in school for a master’s degree in Criminal Justice and by May 2022, will be a reserve sheriff deputy for Oakland County Sheriff’s Department.

Barrett Harr
Director of Addiction & Mental Health Services

I graduated with a bachelor’s degree in interdisciplinary studies from the University of Texas at Dallas and a master’s in religious education from Hebrew Union College-Jewish Institute of Religion. I have spent over 20 years working with youth and families, in the areas of leadership development, spirituality, and mental health.

As a parent of a child who has struggled with mental health, anxiety, and school refusal, and seen its impact on my family and marriage I know how hard it can be. We stopped going places or having people over as we didn’t know how our child was going to react that day. When other parents would vent about their ‘moody’ children, it felt like we couldn’t relate as our situation was so different. We struggled to find the right resources that would help our child, went through endless appointments and tests, spent lots of money, and felt like nothing helped. It felt like at every turn we were getting pointed a different direction, and getting conflicting information from providers. I needed someone to trust, who wouldn’t only give me a referral but who was committed to joining our family on the journey as we worked to find a path forward. Luckily, we eventually got on the right track and after a significant amount of work, our child is thriving in high school.

After meeting our COO, Steve Feldman on a community task force about addiction and mental health, I learned about the work Feinberg does and was immediately intrigued. Through our meetings, I realized that Feinberg was providing the level of care, case management, and coaching that my family didn’t know existed a few years earlier, but would have benefited from. The way that Feinberg works with parents to allow them to be parents and not case managers, can provide the knowledge of broad modalities of treatment, is tenacious in their advocacy for clients, and most importantly, allows families to feel supported along the way, was astounding to me. When the opportunity to join the team came up in 2020, I jumped at the chance.

My personal philosophy has been that “It takes a village!” None of us are in this alone, and our strength comes from building relationships and supporting one another. Through my work at Feinberg, this philosophy has been reinforced. The way our multidisciplinary teams of Case Managers, Clinical Managers, Coaches, and other support professionals work together and collaborate with treatment centers, therapists, and doctors is like nothing I’ve ever seen before. When a family hires Feinberg, they are getting a team with years of experience, compassion, dedication to helping a family interrupt the cycle they are currently in, and move towards the place of health and wholeness. It is an honor to be able to help families on this journey through the work that we do at Feinberg.

When I am not working, I spend a lot of time with my family and our three cats, reading, and crafting. I always have a crochet project going and bake something from scratch almost every week.

Judy Smith, LAC
Case Manager | Recovery Coach

I earned my bachelor’s degree in physical education and became a Licensed Addiction Counselor in 2005. I’ve also been a Certified Life Coach since 2016 and have gone through Post Induction Therapy Training, developed by Pia Melody. Post-Induction Therapy (PIT) training introduces a model of treatment for addressing childhood developmental trauma, including abuse and neglect, that is underlying most addictive and dysfunctional processes. 

I have been working in the healthcare and addiction fields since 2004. My own recovery inspired me to start in this career field and it’s rewarding to help others. I came to Feinberg Consulting because of the company’s professionalism and the ability to work with complex cases. I believe it is important to meet the client where they are and to help them to identify and pursue their hopes, strengths, and dreams. I feel that Feinberg Consulting aligns with this philosophy.

Outside of work, I enjoy reading, cooking, meditation, playing basketball on a women’s league, spending time with my Golden Retriever, Rosie, my family and friends.

My personal philosophy is, “Be the change you want to see in the world.”

Anna Mason, CAP, CRADC, MARS
Case Manager | Recovery Coach

I have a Bachelor’s in Human Services and am a Certified Addiction Professional, Certified Reciprocal Alcohol & Drug Counselor, and a Medication Assisted Recovery Specialist. I have years of experience working in the addiction and mental health industry. My passion lies in working one-on-one with clients to help them receive the appropriate care and resources they need in order to be successful in their recovery and improve their quality of life. I excel at building rapport quickly with clients, finding their strengths, and building on such. I am honest, trustworthy, and always keep my word to my clients and co-workers. I believe that communication between the clinical team and the client is of utmost importance to maintain everyone’s goals.

After years in administration, I was seeking a more personal interaction with clients and their families. I had experience working with the Feinberg team through my previous employment and was impressed by their approach and commitment to each client. In June of 2021, I reached out to Feinberg Consulting with hopes of changing the direction of my efforts. This team has such a thorough involvement with each client that I knew it would allow me to best serve this population. Feinberg Consulting allows for each client and their loved ones to be served with individualized care, which connects the right services with the right people, as no one situation is the same. This is important to me, as I know the value and importance of obtaining the services that are needed in a timely manner. This team presents exceptional networking abilities that allow for specific care planning, which to me expedites services and enhances successful outcomes. I appreciate being a part of the solution for each situation and believe in this personalized approach.

In addition to my career, I enjoy being on the water, traveling, and experiencing new adventures. I am an avid reader and enjoy reading about new places, cultures, and lifestyles.

Dr. Aaron Rivkin, MD
Family Medicine & Addiction Physician Consultant

I graduated from Michigan State University in 2013 with a bachelor’s degree in Human Biology from Lyman Briggs pre-professional college. I then went to medical school at Wayne State University. I was interested in treating a wide variety of patients (including newborns, adolescents, adults, and geriatric patients) in both inpatient and outpatient settings, so I went on to do my residency in Family Medicine at Beaumont Wayne Hospital. 

I became interested in addiction medicine early in my residency after seeing firsthand how many patients had undiagnosed or untreated addiction. To expand my knowledge of addiction, I decided to do a fellowship in Addiction Medicine at St. Joseph hospital in Ann Arbor, where I am currently working. I will be graduating my fellowship in June of 2022 and am excited to use my knowledge to improve the physical and mental health of patients with underlying addiction in a holistic manner.

My wife Samantha and I enjoy playing with and walking my two dogs – Benji and Brady, boating, traveling, trying new food/restaurants, and spending quality time with our families. 

Jerri Osborne, RN, CLCP, CCM
Senior Certified Case Manager

I have extensive experience in the hospital, private consulting, and home health care arenas. I assist elder care clients and their families with creating safe “aging in place” environments in their own homes and lending an added level of security and familiarity to their quality of life. I am a Certified Life Planner, Registered Nurse, and have served as an Emergency Department Nurse, Charge Nurse, and Preceptor. I specialize in problem identification, intervention strategies, and outcome analysis, bringing comfort and clarity to my clients and their families. I am also proficient in medical review and treatment planning. I create individual care plans that focus on the specific needs of my clients, utilizing my experience as an ER Nurse to follow them from hospital to complete rehabilitation, toward the best possible outcome. 

In addition, I have a strong ability to break down complex medical issues for my clients in a way that is easy to understand for both the client and their families. In particular, I serve spinal cord injured clients of all ages by identifying and locating adaptive equipment and home modifications to improve their quality of life.

In the past 16 years of catastrophic case management, I have loved the long-term client relationships, advocating for their needs, assisting them in navigating the complex medical systems, and decreasing their worries and stress. The more complex a situation, the better. I love that every client’s situation is different and unique, and I appreciate the knowledge that I have already gained, and that I can continue to grow and learn. I enjoy the cultural diversity, working with multidisciplinary teams, and working with multiple health systems and specialties. I enjoy educating clients on their injuries to promote their self-advocacy. The best things a client can say to me are what a difference that I have made in their lives, that they could not have done it without me, or how relieved they are that I took care of the challenges that they were facing.

My personal philosophy/belief is that honesty, trust, and compassion in what you do will ALWAYS make you a happier person. Focus on the positive outcomes from any situation, instead of the negative. Happiness in your job automatically brings you happiness in life overall. When we make mistakes, that’s a part of life, we need to learn from them, move forward, and try not to make the same mistake again, as perfection does not exist. Always be forgiving and do not hold grudges.

Additionally, family gatherings and friendships are sacred to me. When not working, I enjoy deck gardening, bird watching, cooking, creating photo scrapbooks, and recently started experimenting with pourable paint art projects.

Kisha Troupe, RN, BSN, CCM
Senior Certified Case Manager

I graduated from the University of Phoenix with a Bachelor of Science in Nursing. I have been in the medical field since 1998 and have been a Registered Nurse since 2005. Prior to joining the Feinberg team, I was a Nursing Supervisor at St. John Oakland Hospital. My medical background is in oncology, surgery, hospice, Charge Nurse, and Preceptor. My philosophy as a Registered Nurse is to treat the whole person (mind, body, spirit, and family).  

When I joined Feinberg Consulting, I knew right away that they had the same care and compassion that I believe in treating the whole person. They are also an innovative company that is Joint Commission Certified that puts their clients and employees first. We have a compassion for advocacy and coordination of care in our client’s time of need. Feinberg Consulting has a diverse team of professionals, with a multitude of backgrounds, that have a team approach to caring for our clients and their families. In the past 7 years working with the Feinberg team, I have developed in my nursing profession in caring for the catastrophically injured and assisting in healing and recovery. It is truly meaningful to me that I am able to utilize my nursing skills, compassion, and values to assist in our client’s recovery.

In my free time, I enjoy spending time with family and ballroom dancing.

Erica Hubbell, LMSW, CCM
Senior Certified Case Manager

I graduated from DePaul University in 2004 with a Bachelor of Arts in Psychology. In 2006 I graduated from Loyola University with a Master of Social Work. Prior to joining Feinberg, I worked in the case management field for traumatic brain injury and spinal cord injury clients. I was also a case manager in a long-term acute care hospital for 8 years and worked at Cook County Hospital in critical care, general medicine, pediatrics, and the child abuse investigating team.

I am happy to be a part of the team at Feinberg Consulting so that I can continue to provide case management services to those who have suffered catastrophic injuries while working alongside a highly skilled and diverse team of health care advocates.

In my free time, I enjoy running, traveling, spending time with my family and friends, and dancing.

Amy Santus, LMSW, CCM, CBIS
Certified Case Manager

I hold a graduate degree in social work from Wayne State University. I am a Certified Case Manager and Brain Injury Specialist with over 15 years of experience providing case management services to the injured and their families. I have worked in acute, post-acute, and community-based settings. I specialize in brain injury rehabilitation, as well as addiction recovery consulting to clients who are suffering from addiction or substance abuse as a result of their catastrophic injuries.

I have a passion to address the physical and mental health needs of my clients through their recovery and rehabilitation process. I can best be described as a kind, empathic, and passionate advocate.

Outside of work I am very involved within my church community, and several online support groups. I am the mother of two active boys. In my spare time, I enjoy fitness including cycling, strength training, and running.

Denese Wollitz, RN, CCM
Certified Case Manager

I earned an associate’s degree in nursing from Oakland Community College and have been a Registered Nurse since 2005. I come from a clinical background in cardiac and surgical ICU, labor and delivery, and rapid response.

After years of working as a nurse in hospital settings, I joined Feinberg because they empower their employees with a mutual goal and compassion to help people overcome challenges, and strive to make their lives more fulfilling and maximize their quality of life.

Outside of work I enjoy spending time with my husband and three children, attending my children’s sports activities and involvement at their school. I also enjoy crafting and cooking.

Diane Mayernik, RN, BSN, CCM
Certified Case Manager

I graduated from the University of Michigan with a BSN and received my certification in case management in 2018. I have over 22 years of nursing experience, including home care, mother/child nursing, and case management in hospital settings.

I joined the team at Feinberg Consulting in 2015. As a nurse, I love helping people. What I love most about case management, is finding and putting together all the puzzle pieces of someone’s rehabilitation story, and seeing them progress to a more positive place in their health and well-being. It is quite rewarding!

My personal philosophy is: I believe that we are each in control of our own actions and that positive actions lead to positive outcomes.

In my free time, I love to read, listen to music and podcasts, travel, and spend time with my husband and two sons.

Patricia Kochyan, RN, BSN, CCM
Certified Case Manager

I earned my Bachelor of Science from Wayne State University and am a Certified Case Manager. I left my longstanding career in home health care to do something relative but different. I found my niche in catastrophic case management. In this field, I have the opportunity to advocate for clients who have been catastrophically injured in motor vehicle accidents and facilitate their rehabilitation needs to obtain maximum medical improvement. I have been in this field since 1999.

Similar to home health care, I work with clients one-on-one, along with their family and medical providers, to help them achieve their goals for maximum medical improvement. While using my nursing and medical knowledge from many years as a home health care nurse, I am able to orchestrate client care after injury including recommendations for medical providers, medical equipment, multidisciplinary therapies, psychological needs related to adjustment to injury, personal care needs, alternate residential requirements if needed, as well as educational and vocational needs. I am part of the care team and in continuous communication with all of the providers to ensure that clients are progressing in their rehabilitation and working towards achieving their goals. As the clients improve, my personal goal is to empower my clients/families to take on my role, in order to manage their health care needs independently. Realistically, this is not always possible.  

After coming to Feinberg Consulting in 2006, I have had the opportunity to work one-on-one with clients and their families to educate them on their rehabilitation needs and goals of optimal wellness. I utilize my compassion and extensive background in health education, as I collaborate with physicians in advocating for clients’ needs and the expectations of therapists to help achieve maximum medical improvement. My primary goal is to see my clients transition from a place of medical need to a place of emotional and physical strength.

My personal philosophy is, “anything is possible, believe it, and you can do it.” In my free time, I enjoy listening to music, concerts of all venues of music, theatre, dancing, singing, and spending time with family and friends.

Shelley Whitacre, RN, BBA, CCM, CEN, CPC-A
Certified Case Manager

With a bachelor’s degree in healthcare administration, as well as being licensed as a Registered Nurse in the State of Michigan, I joined the Feinberg Consulting family of Certified Case Managers with a notable amount of experience, knowledge, and passion. I bring a diverse skill set including extensive experience working with both injury and illness-based cases across all age groups – from neonatal to geriatric.

I am currently certified in Case Management (CCM), Emergency Medicine (CEN), and Advanced Cardiac Life Support (ACLS), and as a Professional Coder (CPC-A).Having professional experience in emergency medicine, project management, and hospital leadership, I work seamlessly when collaborating with other healthcare providers and advocating for clients and families to determine their optimal treatment plans.

In my free time, my hobbies include traveling, gardening, bike riding, boating, and spending time with my family.

Marcy Feldman, LLMSW, CPT, CYI
Family Coach | Life Coach

I received my Master of Social Work from Wayne State University. I have been a Certified Personal Trainer for 27 years, Certified Yoga Instructor for 15 years, and have been a Wellness Coach for the past 20 years. I bring to Feinberg Consulting a passion for helping families in recovery and am excited to work for a company that practices at such a high level of professionalism and integrity. 

I first started working in this field in 1988. I was initially inspired by my uncle; while he was in graduate school to become a psychologist, we would help him with his practice testing and I loved it, that’s when I knew that I wanted to be in the social work/therapy field. What I enjoy most is connecting with so many different people, watching individuals heal and transform, as well as making a difference in the lives of others. Outside of work I enjoy running, weight training, yoga, and spending time with my children and grandchildren.

My personal mantra/philosophy is that, “I don’t know what I don’t know,” which allows me to live in possibility.

Marcy Feldman, LLMSW, CPT, CYI
Family Coach | Life Coach

I received my Master of Social Work from Wayne State University. I have been a Certified Personal Trainer for 27 years, Certified Yoga Instructor for 15 years, and have been a Wellness Coach for the past 20 years. I bring to Feinberg Consulting a passion for helping families in recovery and am excited to work for a company that practices at such a high level of professionalism and integrity. 

I first started working in this field in 1988. I was initially inspired by my uncle; while he was in graduate school to become a psychologist, we would help him with his practice testing and I loved it, that’s when I knew that I wanted to be in the social work/therapy field. What I enjoy most is connecting with so many different people, watching individuals heal and transform, as well as making a difference in the lives of others. Outside of work I enjoy running, weight training, yoga, and spending time with my children and grandchildren.

My personal mantra/philosophy is that, “I don’t know what I don’t know,” which allows me to live in possibility.

Arlene Story, MS, LMHC, LCAC, CSAT-S, CTT, TEP
Family Coach

I received my degree in Marriage and Family Therapy from Indiana University in Fort Wayne. I am certified as a Trainer, Educator, Practitioner (TEP) in Sociometry, Psychodrama, and Group Psychotherapy by the American Board of Examiners. Additionally, I am certified as a Sex Addiction Therapy Supervisor, (CSAT-S) through the International Institute for Trauma and Addiction Professionals (IITAP). My certification as a Trauma Therapist (CTT) is through Spirit2Spirit Trauma Training Institute.

I have worked in the mental health and addiction fields for over 40 years, and during the past 30 years, I have conducted thousands of training seminars throughout the U.S and in Europe. I am also one of the founding members of the Indiana Association for Addiction Professionals (IAAP) and served on the Board of Directors until moving to Florida in 2007 to work at one of the premier trauma and addiction treatment centers in the United States. Additionally, I worked as one of the faculty for the Spirit2Spirit training certification program for trauma treatment.

In 2014 I relocated back to Indiana and am continuing my work with treatment centers throughout the United States doing training, consulting, intensive trauma treatment, and providing clinical supervision for professionals through Healing Heart Connections, LLC in Fort Wayne, IN. My passion is working with and training others to work with people from various cultures who have been deeply wounded and struggle with complex trauma issues.

Chuck Edwards
Recovery Coach

I am a passionate wellness advocate who is respected by clients and peers alike as a trusted advisor for the highly responsive and personalized service I provide. After more than a decade in the business world, through the guidance of my own personal coaches and advisors, I changed course to pursue my life’s purpose and passion – helping people achieve their ultimate potential and become the best they can be. 

I specialize in helping people from all walks of life successfully navigate their pathway to wellness. My holistic approach focuses on gaining a clear understanding of their objectives, helping them pinpoint and clarify their recovery strategy, and selecting the path to wholeness that best fits their needs. I have an affinity for helping individuals suffering from addiction and mental health conditions, as well as their family members. I also enjoy coaching individuals who are seeking to become a better version of themselves. 

Fundamental to my success are my core values: excellence, integrity, quality, respect, and empowerment. I enjoy spending time with my wife and kids and am very active in the community. I am in recovery from addiction and have been sober since 2000. For years I have taught an ongoing anxiety and depression class that is free to the community. I also host 12-Step Recovery meetings inside jails.

Tiffani Foster, ACC
Life Coach

Serving the health and wellness industry for over 12 years, I have a passion for healing through coaching and physical well-being. With evidence-based tools, I support people to create goals that are in line with their real strengths and true values, while offering guidance to those on their journey towards success, self-actualization, and true happiness. I bring passion and dedication to each client in a nondogmatic approach guided by the needs of each client.

With a specialty in PTSD, depression, anxiety, and other trauma, I hold certifications as both a PTSD coach from Prolympian Coaching and Ontological Coaching from Ideal Coaching Global. My background in physical healing is highlighted by my training as a Massage Therapist, licensed in the state of Florida since 2006 in Thai-Yoga Bodywork through Vedic Conservatory, and as a Yoga Instructor (RYT200) through Yoga Alliance.

I joined the Feinberg team because their dedication, care, and love of helping others align with my passion for making a difference and sharing tools. My greatest happiness comes from inspiring the strengths in others and with Feinberg Consulting I know I’ll be with a team that also empowers the community they serve.

In my free time I enjoy traveling, camping, cooking, baking, reading, spending time with family, and exploring the outdoors.

Meg McCollister, MA, LPC, CVE, CCM
Certified Case Manager
Vocation Rehabilitation Counselor

I am responsible for the vocational management of injured workers and individuals who are disabled as a result of automobile accidents and workers compensation. I research and provide information on a client’s ability to work, types of jobs that can be performed, labor market analysis, and wages. I specialize in the design and implementation of rehabilitation plans and provide career counseling to adults in the process of transition.

I have extensive experience as a Rehabilitation Consultant, Career Counselor, Vocational Counselor, and Vocational Evaluator. I have worked with Oakland University and Jewish Vocational Services. I am also a member of the Brain Injury Association, National Rehabilitation Association, Vocational Evaluation and Work Adjustment Association, and the American Association of Counseling and Development.

I joined Feinberg Consulting because I enjoy working with people and wanted to make a difference in their lives by assisting them in vocational planning and making choices regarding future goals.

Outside of work I enjoy traveling, boating, golfing, sewing, gardening, cooking/baking, and spending time with family and friends. I am also active in my son’s school and in the church my family attends.

Celeste Racicot
Vocational Rehabilitation Counselor

I graduated with an undergraduate degree in Creative Arts in Human Services, Visual and Performing Arts, and Movement Therapy from Russell Sage College. My graduate degree is in Rehabilitation Counseling from Springfield College. I have an extensive work history with an impetus on the community reentry process following rehabilitation in both hospital and residential settings.

My area of expertise is working with individuals recovering from brain injuries, many of whom have comorbidities with mental health and addiction challenges. Throughout my career, I have worked from coast to coast, and overseas. My positions have included: Social Therapist and Creative Arts Therapist in a therapeutic community at Dingleton Hospital in Scotland; Psychological Testing Technician, Cognitive Rehabilitation Specialist, and Manager of the Neuropsychological Testing Center at the Brattleboro Retreat in Vermont; Cognitive Therapist and Manager of the Community Re-entry Program at St. Charles Hospital in New York; Lead Case Manager at Head Injury Rehabilitation Services in California; and Rehabilitation Counselor with Dr. Robert Tomaszewski in California.

For the past 12 years, I have worked part-time at Milestones Ranch Malibu as a Rehabilitation Counselor and Vocational Counselor and continue to do so on specialized cases. In addition, I continue to work part-time with Brain Injury Specialists in Ventura County, California, as their Director of Case Management and Marketing.

I am pleased to announce that I recently joined Feinberg Consulting as a Rehabilitation Counselor/Consultant and enjoy working with this wonderful company. I am delighted to be on the Feinberg Consulting team, where incorporating the principles of body, mind, and spirit is an integral part of our treatment and coaching. Our multi-disciplinary team provides an individualized approach to empower, support, and educate individuals and families to move forward, onward, and upward! 

In my free time, I have a plethora of interests and love the visual and performing arts, gardening (I am a master gardener), walking/hiking, cross country skiing, and I am crazy about my 15-year-old dog Ms. Gracie and my little grandnephew Steven! Lastly, I like to tap dance!

Michael Harding
Concierge Personal Care Assistant

I have over 30 years of experience working as a butler, caregiver, house manager, and personal assistant. I have worked all over the world and am highly skilled in the areas of communication, organization, problem-solving, time management, security, and reflexology. 

In addition, I am a qualified silver service butler. I am also fluent in English, German, Dutch, and speak a bit of Arabic and Italian.

I look forward to serving clients and providing a seamless, non-stressful environment that focuses on their wellbeing, happiness, and quality of life.

Molly De Wald
Social Media Manager

I am originally from Michigan and grew up on the east side of the state. I moved to Grand Rapids upon graduating from Kalamazoo College in 2014, where I earned my Bachelor of Arts in Human Development Social Relations, with a minor in Business. While in school, I was also a NCAA All-American Swimmer. 

I have been in the digital marketing field since 2014 (in both the corporate and small business environments), and joined Feinberg Consulting in October of 2020. I am passionate about helping companies grow their digital marketing presence. I understand the importance of a strong digital strategy and believe it’s essential to stay relevant in the ever-changing digital realm. Additionally, I am a strong advocate of mental health awareness and feel that Feinberg’s initiatives align with my goals. By working in digital marketing for Feinberg Consulting, I can increase brand awareness, and provide individuals with the resources that they may need to take the first step in seeking help. 

My personal philosophy, and a quote that resonates with me, is this: “What lies behind us, and what lies before us, are tiny matters compared to what lies within us.” — Ralph Waldo Emerson

When not working, I enjoy spending time with my family, friends, boyfriend, and Morkie (Link)! I also enjoy a good book & coffee, swimming, biking, trips to the beach, boating, and traveling. 

I am very grateful to be a part of the Feinberg Consulting team — a group of individuals who are not only professional and extremely knowledgeable in their field, but also some of the most kind, compassionate, empathetic, and supportive people that I’ve ever met! 

Bethany McGlinchey
Director of Compliance & Quality Solutions

In my position as Director of Quality and Compliance Solutions, I focus on the growth and development in the areas of client services, education and training, compliance and administration. I have previously held the positions of Quality and Training Manager, Administrative Assistant, and Caregiver during my time with Feinberg Consulting.

I have a multifaceted education as I previously attended Muskegon Community College, Cornerstone University, and am currently attending Western Governors University in pursuit of a Business Administration Degree specializing in Health Care.

Prior to joining Feinberg, I worked in the travel industry for 14 years as an Administrative Assistant and Groups Manager facilitating detailed itineraries for biblical and historical tours. My attention to detail and organization was birthed and refined through this unique and international opportunity to both travel with groups, and maintain the daily operational requirements of the organization. I am passionate about relationship development, excellence in quality and compliance, and creating an environment where everyone knows that they matter.

Outside of work, I am a single mom and enjoy singing karaoke, organizing any space in my home, camping, worshipping at church, listening to country music, stamp collecting, and antiquing.

Gabby Saltsman
Office Manager

I graduated and received my cosmetology license from Douglas J Aveda institute in 2007. Doing this work allowed me to experience people from all different walks of life. A few years down the line I was introduced to the possibility of switching careers and moving into the medical industry. I accepted a leadership position at a cardiology office and learned the ins and outs of the medical field and all the joy it has to offer. After many years of working in the medical industry, I found Feinberg Consulting and was confident this was exactly where I belonged.

One of my personal philosophies that inspires me the most is to remind myself of the importance of being a mirror. I have been on a personal recovery journey for the last 2 years and showing up as my best self allows anyone else suffering to know that there is hope.

When I am not working, I am pursuing my passion for all things music. I spend my weekends deejaying all around Detroit and work to create safe spaces for anyone looking for connection and freedom of expression. In my free time, I enjoy hiking, camping, and spending time with the people I love.

Jessalyn Seramur, PHR
Executive Consultant

I graduated from Michigan State University with a Bachelor of Arts in Communication. Since then, I have held several unique positions within the company, and have worked previously with Best Buy and The Hershey Company. The majority of my career has been in leadership roles within sales and human resources. My passion for human resources led me to prepare for and obtain my Professional in Human Resources certificate (PHR).

Having been with Feinberg Consulting since 2012, it has been very fulfilling working for a company that is dedicated to supporting others and is always striving to improve. I truly believe every being is deserving of love, compassion, and safety. 

Outside of work I am very grateful for my family and love spending time with them. My husband and two daughters light up my life every day and we love going on walks, bike rides, having dance parties, and playing games together. I also really enjoy spending time with my Mom and siblings as much as possible. I love being in nature and staying active – hiking, camping, swimming, and yoga are some of my favorite activities.