Our Story

Hope.
Healing.
Peace of Mind.

Guiding Individuals and Families Through Complex Health Challenges Since 1996

When an unexpected injury, illness, medical and/or mental health crisis strikes, the burden can seem insurmountable. The path to recovery is often difficult to navigate. That’s when families can rely on our team of professionals to provide them with the support, advocacy, and guidance they are looking for.

Since 1996, we have specialized in supporting individuals and families through complex health challenges. Our multidisciplinary clinical team has the expertise to manage and coordinate all aspects of a person’s care as well as the needs of their family. From thorough assessments, developing individualized treatment plans, making referrals to the appropriate specialists and providers, and providing ongoing support and oversight throughout the recovery and rehabilitation process.

There is no one-size-fits-all approach when supporting an individual with complex medical and rehabilitation needs. That is why we use a holistic and personalized approach. Through our services, we coordinate and anticipate all the details and obstacles that may arise, and provide them with the peace of mind that their care is being properly managed. Our main goal is to allow them and their family to focus their energy on healing and recovery.

The Story Behind Feinberg Consulting

In 1996, Feinberg Consulting was born out of a passion for helping injured individuals and families navigate their rehabilitation and recovery process. Founder and CEO Pam Feinberg-Rivkin utilized her experience as a Registered Nurse and Certified Case Manager to develop and lead the company to become a renowned independent Intervention and Case Management company that became Joint Commission Accredited in 2017.

In 2013, Chief Operating Officer Steve Feldman became business partners with Pam, further enriching the company’s services and reputation with his years of business and leadership expertise. Through collaboration, dedication, tenacity, and an open mind to learning, Pam and Steve have grown the company and its team of multidisciplinary professionals tremendously, making a profound difference in the lives of thousands of individuals and families in need.

Now serving clients nationwide and internationally, Feinberg Consulting provides support to people faced with a challenging physical or mental health illness or injury. No matter how complex the situation may seem, our team holds the knowledge, expertise, and resources to guide clients through it.

From helping families through an acute health crisis to managing their needs for chronic conditions, we specialize in interventions, comprehensive assessments, treatment plan recommendations, care coordination, professional coaching, and more. Our team at Feinberg Consulting is equipped to be an unwavering advocate and trusted guide throughout the entire healing and recovery process.

We Treat Our Clients and Team The Same - Like Family

LEADERSHIP
We strive to create a team of leaders that refuse to accept the status quo and aim to deliver new perspectives and possibilities that lead to greater outcomes. We maintain that authentic leaders are a contribution to everyone around them, and we believe that anyone can be this kind of leader. Anyone can make a connection that can change a life.
COLLABORATION
We thrive on collaboration. The collective and diverse perspectives, experiences, and knowledge allows us to better grow as a team and provide the best care for our clients. From collaboration within our own team, to working with other providers and professionals in the field, we know that we are stronger and more efficient when we work together.
EMPOWERMENT
We believe in empowering people to be their best. That starts within our walls, where we embrace a culture of leadership and learning through in-office trainings, mentorship programs, and certificate programs.
COMMUNITY
Our company culture extends beyond our walls and into the community we serve. From fundraisers and sponsorship, to participating in local walks and philanthropic events, we believe in giving back to our community.
AUTHENTICITY
We believe in creating and maintaining a safe work environment where employees can be their authentic selves. We value each employee for their uniqueness and meet them with the understanding that underneath it all we are all humans.
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We Are Joint Commission Accredited

We are proudly accredited by The Joint Commission for Behavioral Health Care

The Joint Commission is the leading health care quality improvement and accrediting body in the nation. Being accredited means our company meets the highest standards of safe and ethical care in healthcare. Being accredited also confirms that we always put the safety and quality of care we provide to our clients first.

The Value of Feinberg Care

The health and well-being of the individuals and families we serve is extremely important. That’s why we don’t just put a band-aid on a health care concern. We provide an ongoing health care solution to help families regain their health and wellness and create lifelong relationships along the way. Feinberg Care is the way we provide this solution. It is the core standard of care we embody and utilize when providing services to our clients and their families. Listed below are the core values that make up Feinberg Care and define how we implement our services, interact with our clients, and measure the quality and effectiveness of our work.

Customized Care

Every individual and family are unique and so is their journey. We develop care plans and recovery goals that are customized to meet each client’s unique needs and circumstances to allow them the best chance to reach their highest level of wellness. 

Family-Centered

A challenging health care crisis affects the entire family system. The most successful healing and recovery outcomes occur when the families of our clients are closely involved in their loved one’s care and receive their own support and guidance.

Thorough and Attentive

We explore and assess all aspects of our clients’ lives, from their past history, current challenges, and potential future obstacles. We evaluate what could affect their healing and recovery to ensure they receive comprehensive and holistic care.

Dynamic Team Approach

We have a diverse team of experienced clinical and business professionals dedicated to supporting our clients on their journey. We also work collaboratively with other providers and professionals involved in our client’s care to ensure they are receiving the most streamlined and effective services.

Effective Communication

Clear, consistent, and effective communication is a highly important component of what we do. Through our diligent documentation, responsiveness, and communication with our clients, their family members, and all other professionals involved in the client’s care, we ensure important information and decisions are discussed and disseminated to the appropriate people.

Experienced

Since 1996, we’ve obtained and developed a diverse pool of resources, expertise in crisis management, a non-biased approach, and the reliability to deliver peace of mind to our clients and their families. Our collective experience and knowledge provide reassurance to our clients that we are able to meet their needs and help them overcome any challenges or setbacks.

Licensed Professionals

Our team of professionals have the appropriate and necessary knowledge, experience, and skills to deliver safe and effective care. This is proven through our accreditations, strong partnerships, ongoing education and training, and ethical reputation.

Innovative

Where others see roadblocks or setbacks, we see opportunities. We remain up-to-date on current healthcare trends, practices, and resources, and are always seeking creative approaches to healing when faced with complex situations.

Associations and Memberships

We Are LegitScript Certified

We have received the LegitScript Certification for Addiction Treatment. Being certified demonstrates that our company complies with LegitScript’s certification standards for drug and alcohol addiction treatment, which helps to ensure transparency and compliance with applicable laws and regulations.

Interested in Joining Our Team?
We are always on the lookout for exceptional people with a passion for supporting others. We promote from within, invest in our employees, balance our working lives with healthy home lives, embrace new ideas, seek out better and cutting-edge processes, and treat each other with integrity, patience, respect, and compassion.

Read What Others Have to Say About Us