COMPLEX MEDICAL & INJURY MANAGEMENT

Professional Guidance on Managing a Medical Crisis, Illness, or Injury

Since 1996, we have specialized in supporting individuals and families through the complexities of auto injuries and other medical and injury challenges.

When an unexpected injury, illness, dual-diagnosis, or medical crisis strikes, the path to recovery is often difficult to navigate. We are here to guide the way. There is no one-size-fits-all approach when supporting an individual with complex medical and rehabilitation needs. Through our clinical and case management services, we utilize our knowledge and experience with providers and programs throughout the country to coordinate care and anticipate all the details and obstacles that may arise. We work hard to provide clients and families with the peace of mind that their care is being properly managed so they can solely focus their energy on their healing and recovery.

Our Process

Thorough and Comprehensive Assessments

Individualized Recommendations and Care Plan

Referrals to Appropriate Specialists and Providers

Ongoing Advocacy, Management, and Oversight

The Value of a Multidisciplinary Team

The saying “it takes a village” applies to our team approach when it comes to complex diagnoses of medical illnesses, injuries, mental health, and/or substance use disorders. Our team of Clinical Managers, Behavioral Health and Medical Case Managers, as well as our Chief Clinical Officer, VP of Clinical Services, and Physician Consultants, provides solid recommendations for treatment, rehabilitation, and recovery.

In addition, our multidisciplinary team also consists of Registered Nurses, Social Workers, Master’s Level Behavioral Health Counselors, Certified Addiction Professionals, and more. Through our collaborative care dynamic, we meet with individuals and their families to conduct a comprehensive assessment that helps us learn more about their loved one’s specific needs.

What Does the Feinberg Team Do?

Our team’s main goal is to help individuals reach their optimum level of wellness and functional capability while creating purpose and hope in their lives. In order to help them reach this goal, our team provides detailed and individualized solutions for all their medical and care needs. Our team also collaborates with other providers and professionals involved in the individual’s care, as well as their family members, to allow everyone to be on the same path. In addition, our team plays a unique role in the individual’s life because we are able to see and understand the full picture of their needs.

Interested in learning more?

Submit your email address below to download our free PDF on the Benefits of a Feinberg Case Manager.

Medical and Behavioral Diagnoses We Care For

Managing a chronic illness or complex disorder can be overwhelming and scary. The mental toll it takes to research the best treatment options and providers, manage doctor’s appointments and medications, and other tasks put additional strain on an already challenging situation. Our team of medical professionals is here to remove that added mental stress so individuals and families can focus on their healing. We provide expert guidance and care coordination for the following medical and mental health conditions.

Neurological
Disorders

Neuromuscular
Disorders

Cancer

Cardiac
Conditions

Autism Spectrum
Disorder (ASD)

End Stage
COPD

Aging
Concerns

Mental Health, Substance Abuse, Addiction

Other Complex
Conditions

Complex Injuries We Care For

When someone is involved in a severe accident or fall, the results can be devastating. We work with individuals and families to provide emotional, mental, and medical support to help them cope with their injuries and still lead a fulfilling life. From identifying the best treatment options and providers to scheduling and managing medical appointments and communicating with doctors, our team is here to help relieve their stress and provide the professional support needed so they can focus on their healing and recovery.

Acquired & Traumatic Brain Injuries (TBIs)

Spinal Cord
Injuries

Complex
Trauma

Complex Auto Injuries

Severe Burns

Multiple Fractures

Amputations

Complicated Fractures

Other Complex Injuries

Our Clinical Team is here to help

We understand the emotional, physical, and financial challenges facing families — especially in moments of crisis. In those times, factual and educational decisions need to be made very quickly. Our team is here to support families and their loved ones through it all.

"Sometimes the smallest step in the right direction ends up being the biggest step of your life. Tip toe if you must, but take the step."

Naeem Callaway

What Our Clients Are Saying

We faced unprecedented challenges when my mother became disabled. We found the expertise and compassionate attention to detail of the staff of Feinberg indispensable by allowing my mother to remain comfortably in her own home. We are extremely appreciative of their assistance.

Instrumental in providing urgently directed support that I directly attribute to saving my family from otherwise likely tragedy. Extremely compassionate. Trust these people. They will save your families lives.

Our Case Manager Pat has exceeded all expectations. She responds instantly to all communications, is always helpful, encouraging and professional. She has done an outstanding job advocating for my son. I am grateful to have her on our team!

My family and I would like to bring to your attention the outstanding service provided by your company. When my father’s illness escalated this fall his decline was faster than we were prepared to handle. I’m not sure what brought us together but had it not been for the team at Feinberg I don’t know what we would have done. Your team was professional, fast, responsive, caring, and compassionate. They far exceeded what we could have expected during these difficult times.