Our team is comprised of a group of compassionate professionals dedicated to improving the lives of others through health advocacy and care coordination. We are nurses, social workers, vocational consultants, coaches, brain injury specialists, educational consultants, rehabilitation specialists, interventionists, certified addiction professionals, and business professionals.
As a company, we know that we are a part of something bigger than ourselves. When we arrive at our office each day, we know that we will possibly meet someone on the worst day of their life. Our goal is to change that. Learn more about our multidisciplinary team below and let us know how we can help you and your family.
CLICK TO JUMP TO A SECTION
Pam Feinberg-Rivkin, RN, BSN, CCM, CCRN
FOUNDER AND CEO
TRAINED ARISE® INTERVENTIONIST | TRAINED LOVE FIRST INTERVENTIONIST | TRAINED BREAK FREE INTERVENTIONIST | CERTIFIED HEALTH COACH | AGING LIFE CARE PROFESSIONAL™ | CERTIFIED DARING WAY™ FACILITATOR
I became a Registered Nurse in 1977, and have spent my career providing care and support for people with aging health concerns, addiction and substance use disorder, traumatic and other acquired brain injuries, and mental health concerns. In 1996, my dream to develop a health care company that provided families and individuals hope and healing came to fruition. I work with compassion and understanding to help families in crisis. I am committed to connecting with families and loved ones and providing personalized care. I have a heart for those in need and advocates for my clients with integrity and respect.
CHIEF OPERATING OFFICER
TRAINED ARISE® INTERVENTIONIST | TRAINED BREAK FREE INTERVENTIONIST | EXECUTIVE COACH
I bring a powerful combination of business experience and personal knowledge to the company. With over 35 years of business experience, I am responsible for leading the company’s business development initiatives, operations, and work closely with companies, individuals, and families as a coach and interventionist. My own recovery from addiction began in 1992 and my recovery has become the foundation of my life. Through this process, I have continuously worked to heal and deepen relationships with those around me. This healing has brought joy into my life and has been an extraordinary example of what is possible. I am dedicated to giving back and working with others throughout the course of my recovery. I have a deep passion for helping people connect with their purpose and meaning in life. I am proud to be part of Feinberg Health Care Solutions because of the great group of people involved and the incredible opportunity to make my passion my career. I love what I do and am grateful for every part of my journey that has led me here.
Goranka Vucenovic, RN, CNRN, NP-C
CHIEF CLINICAL OFFICER
I have extensive experience in the health care industry as a Nurse Practitioner. I have worked at Ascension Providence Park Novi as a Critical Care Nurse Practitioner in medical/surgical and neuroscience intensive care units as well as managed and coordinated the neuro-oncology tumor board. I also previously worked as a Case Manager with Feinberg Health Care Solutions, and a Neurosurgery Nurse Practitioner at St. Joseph’s Hospital in Ann Arbor. I hold a certification as a Neuroscience Registered Nurse. I am incredibly passionate about supporting clients and families during their most vulnerable times and the work of transformation. I hold the deepest regard for the work we do and the company’s values of compassion and healing.
Jessalyn Seramur, PHR, SHRM-CP
EXECUTIVE VICE PRESIDENT
I graduated from Michigan State University with a Bachelor of Arts in Communication. Since then, I have held several unique positions within the company, and have worked previously with Best Buy and The Hershey Company. A majority of my career has been in leadership roles within sales and human resources. My passion for human resources led me to prepare for and obtain my Professional in Human Resources certificate (PHR) and to become a Society of Human Resources Management Certified Professional (SHRM-CP). I love being able to work for a company that is dedicated to helping people and is always striving to improve. Outside of work I love spending time with my friends and family, being active outdoors, and playing board/card games.
CHIEF MARKETING OFFICER
I received my Associate of Arts in Graphic Design and a Bachelor of Arts in Art and Design, with a concentration in Graphic Design, from the University of Michigan in 2011. After graduation, I spent many years working as a freelance Graphic Designer and a Marketing Specialist for the Davis-Monthan AFB Force Support Squadron. I joined the team at Feinberg Health Care Solutions because they put their clients and employees first, and it is so rewarding to find a company that is passionate about helping individuals and families in need. In my free time I enjoy spending time with my family and my 3 “fur babies.” I also enjoy designing, drawing, kayaking, watching Netflix, listening to podcasts, and reading.
Kristen Byrne, MA, MCAP
VICE PRESIDENT OF ADDICTION & MENTAL HEALTH (FLORIDA)
I earned a Bachelor of Arts in Communication from the University of Arkansas and a Masters in Addiction Counseling from Hazelden’s Graduate School of Addiction in 2005. I connected with my passion for supporting those in early recovery after taking my first job in the field as an addiction technician at a treatment facility in 2003. I worked as an addiction counselor with the adolescent population through my graduate internship, and directly after graduate school at Hazelden’s Center for Youth and Families for four years before joining the Esalen Institute in Big Sur, CA to deepen my understanding and skill of Gestalt and other body-centered therapy models. While in California, I also trained at the Coaches Training Institute to be a life coach. I eventually chose to relocate to Florida to be closer to family and worked at Caron Renaissance as a family therapist. There, I supported family members in their own recovery from the impact of addiction, and how generational themes play into current family dynamics which impact the recovery process. In my free time I enjoy traveling, spending time with my family and friends, hiking, watching movies, and cooking.
Steven Anderson, MA, LLP
VICE PRESIDENT OF ADDICTION & MENTAL HEALTH (MICHIGAN)
I received my bachelor’s degree in psychology and a master’s degree in clinical psychology from Western Michigan University. I am a licensed Psychologist and have worked in the field of mental health and chemical dependency since 1985. My personal experience with the recovery process has led to my commitment to assisting and treating individuals and families seeking the gift of recovery. Prior to joining Feinberg Health Care Solutions, I trained and worked as a Clinical Interventionist with Love First, providing consultation and intervention services for families seeking help for a chemically dependent loved one. I have worked as the Manager of Intake for the Ascension St. John Providence Health System Behavioral Health service line and Manager of Admissions, Outpatient Services, and Family Programs for the Ascension Brighton Center for Recovery. I have also developed and managed substance use disorder specialty programs for lawyers and judges, executives, athletes, and healthcare professionals. I have extensive experience coordinating comprehensive mental health and addiction treatment for clients and providing coaching services for family members of my clients. My dedication and enthusiasm while assisting those in need of treatment is reassuring to both clients and family members. Outside of work, I am a dedicated husband and father, and I enjoy golfing and family activities in nature.
DIRECTOR OF QUALITY AND COMPLIANCE SOLUTIONS
In my position as Director of Quality and Compliance Solutions, I focus on the growth and development in the areas of client services, education and training, compliance and administration. I have previously held the positions of Quality and Training Manager, Administrative Assistant, and Caregiver during my time with Feinberg Health Care Solutions. I have a multifaceted education as I previously attended Muskegon Community College, Cornerstone University, and am currently attending Western Governors University in pursuit of a Business Administration Degree specializing in Health Care. Prior to joining Feinberg, I worked in the travel industry for 14 years as an Administrative Assistant and Groups Manager facilitating detailed itineraries for biblical and historical tours. My attention to detail and organization was birthed and refined through this unique and international opportunity to both travel with groups, and maintain the daily operational requirements of the organization. I have also graduated from the Masterful Living Program with Gratitude Training, a transformational training program that promotes leadership skills. I am passionate about relationship development, excellence in quality and compliance, and creating an environment where everyone knows that they matter. Outside of work, I am a single mom and enjoys singing karaoke, organizing any space in my home, camping, worshipping at church, listening to country music, stamp collecting, and antiquing.
CLIENT SERVICES MANAGER
I have a bachelor’s degree in psychology from Michigan State University. In addition, I have over 10 years of administrative and customer support experience. I have worked in many different settings including human resources, medical scribe, shipping/handling clerk, and loss drafts associate. My academic experiences and courses have equipped me with the necessary skill sets and understanding to thrive within Feinberg Health Care Solutions. I am naturally empathetic, driven, goal-oriented and precise in everything I do, which allows me to be a great Client Services Manager.
DIRECTOR OF PROGRAM DEVELOPMENT AND TRAINING SOLUTIONS
I began with Feinberg Consulting in 1996 and took a hiatus in 2015 for an adventure in the south. I returned to Feinberg Consulting in July of 2020. I have a deep passion for providing exemplary care at the highest quality. Feinberg Consulting continues to be the standard for innovation and quality, providing services in the most cost effective and empowering way. I am truly blessed to be able to work with this amazing team of professionals. I am also a Certified Care Transitions Coach (Coleman Model), and a trained Brain Injury Specialist. Outside of work I am an avid nature lover, when not playing with her “foster fail”, Great Dane, Loki, or gardening. I most love spending time with my 2 sons.
CLIENT SERVICES MANAGER
I studied Elementary Education with a ZA endorsement in Early Childhood Education at Eastern Michigan University. I also have a strong background in client services and am excited to bring my expertise to the team at Feinberg Health Care Solutions. It is so satisfying to be a part of a unique team of caring professionals. In my free time I enjoy watching my two sons play ice hockey, going on vacations with my family, bike riding, and going for walks.
SOCIAL MEDIA MANAGER
I am originally from Michigan and grew up on the east side of the state. I moved to Grand Rapids upon graduating from Kalamazoo College in 2014, where I earned my Bachelor of Arts in Human Development Social Relations, with a minor in Business. While in school, I was also a NCAA All-American Swimmer. I have been in the digital marketing field for 6 years (in both, the corporate and small business environments). I am passionate about helping companies grow their digital marketing presence. I understand the importance of a strong digital strategy and believes it’s essential to stay relevant in the ever-changing digital realm. When not working, I enjoy spending time with my family, friends, boyfriend, and Morkie (Link)! I also enjoy a good book & coffee, swimming, biking, trips to the beach, boating, and traveling. I am very excited to be a part of the Feinberg Health Care Solutions team!
DIRECTOR OF OPERATIONS
I watched Feinberg grow since its inception in 1996. For over four years, I handled a wide range of responsibilities within the company, ranging from an Administrative Assistant to a Case Coordinator. I then moved to Los Angeles, California where I took on various positions for high-end restaurants in the area. Upon returning to Michigan, I rejoined the team and was able to bring my passion for growing the family business and learning more about the industry. I feel proud and honored to have been able to witness the growth of this company since its beginning. My current position as Director of Operations is a wonderful opportunity to both help those in need and to work with a team of exceptional individuals. I’m excited to have found a career where I can grow professionally and be proud of my work. In my free time I enjoy spending time with my family, cooking, baking, exploring the outdoors, attending concerts, traveling, and bike riding.
DIRECTOR OF CLIENT AND ADMINISTRATIVE SOLUTIONS
I graduated from Michigan State University with a Bachelor of Science in Social Science and Health Studies in 2010. I am also a Licensed Esthetician and Certified Nursing Assistant. I have worked as an Executive Administrative Assistant and Patient Care Coordinator, where I took on many roles assisting with patients, as well as running and maintaining the front office. I have such strong compassion and dedication for helping people, which is why I chose to pursue an education and career in the healthcare field. After learning what Feinberg provides for clients and families in need, I couldn’t be more excited to be a part of such an admirable team of individuals and be able to assist in making a difference in so many people’s lives. Outside of work I enjoy spending time with my family and friends and cooking.
CLIENT SERVICES MANAGER
I received my bachelor’s degree in psychology from Oakland University in 2013. Shortly after, I began a Ph.D. program with Kansas State University in Cognitive Psychology. Over those four years, I was a graduate teaching assistant, graduate research assistant, college instructor, and tutor. It was during this time I realized my passion was moving away from research/academia and toward a practical setting. Prior to joining Feinberg, I worked as an office assistant for Michigan Auto Law in which my primary task was to obtain billing records for clients involved in motor vehicle accidents. Navigating the healthcare and insurance industries can be a confusing and time-consuming process, even during the best of circumstances. After seeing the complexity of care and recovery, I knew I wanted to get involved. Feinberg made this an easy goal to achieve due to their great reputation, hard-working team, and compassionate support for their clients. In my free time I enjoy playing video games and D&D, playing my bass guitar, snuggling with my cats, and spending time with my husband and family.
Susan Schulman, MHSA
BUSINESS DEVELOPMENT COORDINATOR
I earned my bachelor’s degree in psychology and my master’s degree in health service management and policy from the University of Michigan. I have over 20+ years of customer service management and employee development experience from the Beaumont Health System. I joined the team at Feinberg Health Care Solutions because I am passionate about service and patient satisfaction in health care, and I am delighted to work with a team of professionals who share that value. In my free time I enjoy Zumba, reading, and spending quality time with my family.
Amy Santus, LMSW, CCM, CBIS
CERTIFIED CASE MANAGER | RECOVERY CONSULTANT
I hold a graduate degree in social work from Wayne State University. I am a Certified Case Manager and Brain Injury Specialist with over 15 years of experience providing case management services to the injured and their families. I have worked in acute, post-acute, and community-based settings. I specialize in brain injury rehabilitation, as well as addiction recovery consulting to clients who are suffering from addiction or substance abuse as a result of their catastrophic injuries. I have a passion to address the physical and mental health needs of my clients through their recovery and rehabilitation process. I can best be described as a kind, empathic, and passionate advocate. Outside of work I am very involved within my church community, and several online support groups. I am the mother of two active boys. In my spare time, I enjoy fitness including cycling, strength training, and running.
Denese Wollitz, RN, CCM
CERTIFIED CASE MANAGER
I earned an associate’s degree in nursing from Oakland Community College and have been a Registered Nurse since 2005. I come from a clinical background of cardiac and surgical ICU, labor and delivery, and rapid response. After years of working as a nurse in hospital settings, I joined Feinberg because they empower their employees with a mutual goal and compassion to help people overcome challenges, and strive to make their lives more fulfilling and maximize their quality of life. Outside of work I enjoy spending time with my husband and three children, attending my children’s sports activities and involvement at their school. I also enjoy crafting and cooking.
Diane Mayernik, RN, BSN, CCM
CERTIFIED CASE MANAGER
I have over 22 years of nursing experience, including home care, mother/child nursing, and case management in hospital settings. I am a graduate of the University of Michigan in nursing. I joined the team at Feinberg to expand my ability to help clients in the external case management setting. I’m a people-helper and an organizer and I am hoping to help clients restore normalcy again to their lives. In my free time I love to read, listen to music, and spend time with my husband and two sons.
Erica Hubbell, LMSW, CCM
SENIOR CERTIFIED CASE MANAGER | RECOVERY CONSULTANT
I graduated from DePaul University in 2004 with a Bachelor of Arts in Psychology. In 2006 I graduated from Loyola University with a Master of Social Work. Prior to joining Feinberg, I worked in the case management field for traumatic brain injury and spinal cord injury clients. I was also a case manager in a long-term acute care hospital for 8 years and worked at Cook County Hospital in critical care, general medicine, pediatrics, and the child abuse investigating team. As a Recovery Consultant, I also support clients who are struggling with addiction and substance abuse as a result of their car accident injuries. I am happy to be a part of the team at Feinberg so that I can continue to provide case management services to those who have suffered catastrophic injuries while working alongside a highly skilled and diverse team of health care advocates. In my free time I enjoy running, traveling, spending time with my family and friends, and dancing.
Erica Isaacson, RN, MSA, CDP
I graduated from Central Michigan University with an MSA in Health Services Administration. I am also a Registered Nurse and have a bachelor’s degree in public health. I have years of experience working in the healthcare field as a Geriatric Care Manager, a Health Educator, and a Health Screener. I was thrilled to join the Feinberg team because I enjoy working with the geriatric population and am very passionate about helping others and being an advocate for their health and wellbeing. Outside of work I enjoy spending time with my family, exercising, reading, and volunteering in my community.
Jerri Osborne, RN, CLCP, CCM
SENIOR CERTIFIED CASE MANAGER
I have extensive experience in the hospital, private consulting, and home health care arenas. I assist elder care clients and their families with creating safe “aging in place” environments in their own homes and lending an added level of security and familiarity to their quality of life. I am a Certified Life Planner, Registered Nurse, and have served as an Emergency Department Nurse, Charge Nurse, and Preceptor. I specialize in problem identification, intervention strategies, and outcome analysis, bringing comfort and clarity to my clients and their families. I am also proficient in medical review and treatment planning. I create individual care plans that focus on the specific needs of my clients, utilizing my experience as an ER Nurse to follow them from hospital to complete rehabilitation, toward the best possible outcome. In addition, I have a strong ability to break down complex medical issues for my clients in a way that is easy to understand for both the client and their families. In particular, I serve spinal cord injured clients of all ages by identifying and locating adaptive equipment and home modifications to improve their quality of life.
Kisha Troupe, RN, BSN, CCM
SENIOR CERTIFIED CASE MANAGER
I graduated from the University of Phoenix with a Bachelor of Science in Nursing. I have been in the medical field since 1998 and have been a Registered Nurse since 2005. Before joining Feinberg I was a Nursing Supervisor at St. John Oakland Hospital. My medical background is in oncology, surgery, and hospice. I joined the team at Feinberg because they are an innovative company that puts their clients and employees first. They are a true case management company that helps clients and their families in their time of need. In my free time I enjoy ballroom dancing, spending time with my family, and singing.
Marcia Baker, MSW, LCSW, CCM (Florida)
CERTIFIED CASE MANAGER
I am a Certified Geriatric Care Manager and a member of the National Association of Social Workers, the Florida Behavioral Analysts Association, and the National Geriatric Care Management Association. I have considerable social work experience, including affiliations with medical centers, trauma centers, intensive care units, acute care units, and hospital emergency rooms. I am also a Guardian Ad Litem for the Florida Polk County 10th District and have served as a consultant for an arthritis support group. I have experience with the development of interdisciplinary treatment plans and was the Chief of Services for Navy Family Services where I provided individual and marital counseling to service members and their families. My assessment skills give me the ability to offer many different options for care planning. My clear understanding of medical procedures and close relationships with medical professionals helps me explain to clients the procedures and treatments in plain language in order to reduce their fear and anxiety. I also assists clients in transition from hospital to home, helping them smoothly move through the steps of their treatment.
Meg McCollister, MA, LPC, CVE, CCM
CERTIFIED CASE MANAGER | VOCATIONAL REHABILITATION COUNSELOR
I am responsible for the vocational management of injured workers and individuals who are disabled as a result of automobile accidents and workers compensation. I research and provide information on a client’s ability to work, types of jobs that can be performed, labor market analysis, and wages. I specialize in the design and implementation of rehabilitation plans and provide career counseling to adults in the process of transition. I have extensive experience as a Rehabilitation Consultant, Career Counselor, Vocational Counselor, and Vocational Evaluator. I have worked with Oakland University and Jewish Vocational Services. I am also a member of the Brain Injury Association, National Rehabilitation Association, Vocational Evaluation and Work Adjustment Association, and the American Association of Counseling and Development. I joined Feinberg because I enjoy working with people and wanted to make a difference in their lives by assisting them in vocational planning and making choices regarding future goals. Outside of work I enjoy traveling, boating, golfing, sewing, gardening, cooking/baking, and spending time with family and friends. I am also active in my son’s school and in the church my family attends.
Michele Navarre, LMSW
I am a Licensed Master Social Worker and also hold a Master of Arts in Pastoral Ministry with a focus on hospice and palliative care. I have several years of experience in hospital-based psychiatric settings and am skilled in working with families, individuals, groups, and multidisciplinary teams. I have special expertise in assessing, coordinating, and planning for the elderly, ill, disabled, incapacitated, or mentally and emotionally challenged regarding placement recommendations and coordination of medical services. I offer a calm and warm presence for those experiencing crisis. My strong assessment skills and understanding of how people cope spiritually helps the clients of Feinberg holistically, as I assist them in moving their lives forward with a flow toward independence and strength.
Patricia Kochyan, RN, BSN, CCM
CERTIFIED CASE MANAGER
With past experience in the durable medical equipment field, as well as in-home nursing and rehabilitation, I am especially suited to understand the complexities of the needs of my clients; assuring they receive the tools required to promote health and quality of life. I have experience working with geriatric patients and their families, in a private clinical setting and also with community health organizations. I am a member of the Case Management Society of America (CMSA) and spend my time as a volunteer at Covenant House Teen Shelter and Novi Community Schools. Through my work with Feinberg, I have the opportunity to work one-on-one with clients and their families to educate them on their rehab needs and goals of optimal wellness. I utilize my compassion and extensive background in health education as I collaborate with physicians in advocating for client’s needs and the expectations of therapists to help achieve maximum medical improvement. My primary goal is to see my clients’ transition from a place of medical need to a place of emotional and physical strength. In my free time I enjoy music, theater, reading, and playing tennis.
Robyn Jackson, LMSW
I earned my bachelor’s degree in sociology from Central Michigan University and a master’s degree in social work from Wayne State University. With over 20 years of experience, I have a well-versed background in clinical and medical social work. Not only have I worked as a behavioral therapist, but since 2003 I have worn many hats as a medical social worker in a hospital setting. These skills include trauma social work, psychiatric and substance abuse treatment and placement, group counseling, palliative and hospice care, elderly care, and discharge planning. I am passionate about my clients developing healthy perceptions of themselves to strengthen their relationships so they can be peaceful, complete, whole, and safe.
Shelley Whitacre, RN, BBA, CCM, CEN, CPC-A
CERTIFIED CASE MANAGER
With a bachelor’s degree in healthcare administration, as well as being licensed as a Registered Nurse in the State of Michigan, I joined the Feinberg family of Certified Case Managers with a notable amount of experience, knowledge, and passion. I bring a diverse skill set including extensive experience working with both injury and illness-based cases across all age groups – from neonatal to geriatric. I am currently certified in Case Management (CCM), Emergency Medicine (CEN), and Advanced Cardiac Life Support (ACLS), and as a Professional Coder (CPC-A). Having professional experience in emergency medicine, project management, and hospital leadership, I work seamlessly when collaborating with other healthcare providers and advocating for clients and families to determine their optimal treatment plans. In my free time my hobbies include traveling, gardening, bike riding, boating, and spending time with my family.
Tamara Ragon, RN
SENIOR CASE MANAGER
I am a Registered Nurse with experience in managing catastrophically injured patients both in and out of a hospital setting. I began my career working at Select Specialty Hospital, with medically complex patients, then transitioned into post-hospital care as a supervising nurse, administrator, and now case management. I have served as a local and national advocate securing safe school settings for children with disabilities. My most meaningful life’s work has to do with perpetuating change in the lives of our most vulnerable for the better. My area of interest is cultivating relationships in almost every arena to facilitate a network of people who are like-minded and interested in changing the world around us.
Amy D'Archangelo, BS, CAC
FAMILY COACH | RECOVERY COACH
DIRECTOR OF ADDICTION & MENTAL HEALTH SERVICES
CASE MANAGER | FAMILY COACH
I graduated with a bachelor’s degree in interdisciplinary studies from the University of Texas at Dallas and a master’s in religious education from Hebrew Union College-Jewish Institute of Religion. I have spent over 20 years working with youth and families in the areas of leadership development, spirituality, and mental health. My driving passion is to help others live their best and most authentic lives, recognizing the gifts and intrinsic worth each of us possesses. As a wife, mom to two teen girls and three cats, my days are very busy, but I make sure to find time for yoga, baking, quilting, and reading.
I am a passionate wellness advocate who is respected by clients and peers alike as a trusted advisor for the highly responsive and personalized service I provide. After more than a decade in the business world, through the guidance of my own personal coaches and advisors, I changed course to pursue my life’s purpose and passion – helping people achieve their ultimate potential and become the best they can be. I specialize in helping people from all walks of life successfully navigate their pathway to wellness. My holistic approach focuses on gaining a clear understanding of their objectives, helping them pinpoint and clarify their recovery strategy, and selecting the path to wholeness that best fits their needs. I have an affinity for helping individuals suffering from addiction and mental health conditions, as well as their family members. I also enjoy coaching individuals who are seeking to become a better version of themselves. Fundamental to my success are my core values: excellence, integrity, quality, respect, and empowerment. I enjoy spending time with my wife and kids and am very active in the community. I am in recovery from addiction and have been sober since 2000. For years I have taught an ongoing anxiety and depression class that is free to the community. I also host 12-Step Recovery meetings inside jails.
Judy Smith, LAC
I earned my bachelor’s degree in physical education, and am also a Licensed Addiction Counselor, Certified Life Coach, and have gone through Post Induction Therapy Training. I bring to the team years of experience working in the healthcare and addiction fields. I am very excited to join a team that is so passionate about the work they do and the services they provide for their clients. Outside of work I enjoy traveling, golfing, reading, photography, and spending time with my Golden Retriever, Rosie.
Marcy Feldman, LLSW, CPT, CYI
I received my Master of Social Work from Wayne State University. I have been a Certified Personal Trainer for 27 years, Certified Yoga Instructor for 15 years, and have been a Wellness Coach for the past 20 years. I bring to Feinberg Health Care Solutions a passion for helping families in recovery and am excited to work for a company that practices at such a high level of professionalism and integrity. Outside of work I enjoy running, weight training, yoga, and spending time with my children and granddaughter.
LIAISON AND RECOVERY COACH
I have been a Recovery Coach and Sober Companion for Feinberg since 2017. I am an ambassador of service with a head for business and a heart for people. Since my own journey into recovery over 7 years ago, I have reinvented my life through vision, character, and purpose which is evident in the people I help to overcome the obstacles in their own lives. I am a true professional who goes above and beyond in every challenge I encounter. I am also a committed family man residing in Delray Beach, Florida, where I successfully own two small businesses. In my free time I enjoy weight training, reading, meditation, listening to podcasts, and martial arts where I have attained my black belt in Okinawan Gojo Ryu Karate.
DIRECTOR OF COMMUNITY RELATIONS | CERTIFIED RECOVERY COACH
After moving to Delray Beach, Florida in January 2004, I began my journey in recovery and haven’t looked back since. I have been sober for over a decade, and am now sought out as a public speaker, known for my powerful, moving message and depth of knowledge of recovery. I pride myself on having a message that I write with my life, staying extremely active in different fellowships while being a contribution to my community as a whole. I have years of practical experience working with those who suffer from addiction, as well as their families. Through coaching and performing interventions, I bring forth a vast set of skills, with the client’s overall health and safety as my top priorities.
Tom Gentry, CAC, ICADC
CASE MANAGER | RECOVERY COACH
I am a state and internationally-certified addiction counselor. I have spent more than 20 years working with people and families affected by addiction. My career has included roles with some of the world’s finest treatment providers, including Hazelden, Cumberland Heights, and the Crossroads at Antigua Foundation. In addition to my work as a Recovery Coach with Feinberg, I operate a small private practice in West Palm Beach, Florida, helping young men navigate the transition between early stages of abstinence and long-term recovery. I facilitate groups, focusing on relationships, codependency issues, and the transition into manhood. I found recovery as a young adult, at age 23. Having had many opportunities to pass this gift on to people he loves, I am grateful to be the one to break the cycle of alcoholism in my family, from which it has suffered for generations.
Tiffani Foster, ACC
Serving the health and wellness industry for over 12 years, I have a passion for healing through coaching and physical well-being. With evidence-based tools, I support people to create goals that are in line with their real strengths and true values, while offering guidance to those on their journey towards success, self-actualization, and true happiness. I bring passion and dedication to each client in a nondogmatic approach guided by the needs of each client. With a specialty in PTSD, depression, anxiety, and other trauma, I hold certifications as both a PTSD coach from Prolympian Coaching and Ontological Coaching from Ideal Coaching Global. My background in physical healing is highlighted by my training as a Massage Therapist, licensed in the state of Florida since 2006 in Thai-Yoga Bodywork through Vedic Conservatory, and as a Yoga Instructor (RYT200) through Yoga Alliance. I joined the Feinberg team because their dedication, care, and love of helping others align with my passion for making a difference and sharing tools. My greatest happiness comes from inspiring the strengths in others and with Feinberg I know I’ll be with a team who also empowers the community they serve. In my free time I enjoy traveling, camping, cooking, baking, reading, spending time with family, and exploring the outdoors.
Tori Hodge, MSW, LCSW, CTT, CSAT, CMAT
I received my bachelor’s and master’s degree in social work from Florida Atlantic University. I am a dynamic leader who has motivated countless adults, couples, and families to first recognize the process of what is working in one’s life and then how to set themselves up to win in all domains of their lives. I have worked in the field of addiction for over 15 years, working with families to bring back their loved one that is impacted by an addiction or mental health concern. I have been in recovery for over 25 years and believes in the power of healing and overcoming the challenges that addiction presents in the lives of families and their loved ones. I have worked with all populations and had a strong impact on NFL players working closely with the NFL Association and retired players struggling with addiction. I am a Registered Licensed Social Worker, Certified Trauma Therapist, Associate Sex Addiction Therapist, and Associate Multiple Addiction Therapist, and am EMDR trained. My focus includes working with clients who are dealing with issues centered around addiction, codependency, family coaching, recovery coaching, trauma, sex addiction and money disorders, mental health conditions, dual diagnosis, self-esteem, parent-child conflict, anger management, communication skills, couple conflicts, domestic violence, and female and male survivors of sexual abuse.
Jennifer Young, BA
I received my Bachelor of Arts in Secondary Education from Eastern Michigan University and am a Certified Brain Injury Specialist. I have worked in the education field for over 15 years, helping students with cognitive and emotional impairments and learning disabilities. My past positions include Transition Education Specialist, Special Education Teacher, and General Education Teacher. I joined Feinberg Health Care Solutions because I wanted to join a team of excellent experienced health advocates. In my free time I enjoy traveling and spending time with my friends and family.
CONCIERGE PERSONAL CARE ASSISTANT
I have over 30 years of experience working as a butler, caregiver, house manager, and personal assistant. I have worked all over the world and am highly skilled in the areas of communication, organization, problem-solving, time management, security, and reflexology. In addition, I am a qualified Silver Service Butler. I am fluent in English, German, Dutch, and speak a bit of Arabic and Italian. I look forward to serving clients and providing a seamless, non-stressful environment that focuses on their wellbeing, happiness, and quality of life.
Sandra Kattan, RN, BS, MS, CAP
I am a Registered Nurse with a master’s degree in mental health counseling and am also a certified Substance Abuse Professional. I received my associate’s degree and RN from Miami-Dade Community College, my bachelor’s degree in health education from Florida International University, and my master’s degree at St. Thomas University. For the past 20+ years, I have specialized in substance abuse and psychiatry. I have worked as an independent consultant/care manager with a guardianship company, which provided me with lots of opportunities to be creative and be involved in some amazing success stories. Prior to that, I spent 10 years at a drug treatment center where I worked as a Detox Nurse, Drug and Alcohol Counselor, Outpatient Administrator, Admissions Nurse, and Interim Director of Nursing. I have a great husband, 3 children, and 2 wonderful grandsons. My hobbies include traveling, visiting my grandsons, and swimming. My basic life philosophy has always been, “Work to achieve the best possible quality of life, things can always improve, keep your sense of humor, and never give up.”
Since 1996, Feinberg Consulting has advocated for thousands of families. What began as a case management company supporting individuals with catastrophic injuries and illnesses through their recovery, has evolved into a company that provides case management, advocacy, and coaching to individuals and families faced with life’s most challenging health care crises. We now provide a full range of personalized health care solutions. To have our branding better represent what we do as a company, we are excited to announce that Feinberg Consulting is now Feinberg Health Care Solutions.