When someone you love is suffering from a mental health condition, it can affect everyone in the family. Effective treatment and care requires family members to work together to help. The problem is family members usually don’t know what to do, who to call, or even where to begin to get that help.
Families don’t need to add even more stress to an already scary situation. That’s why we’re here. We provide concierge case management and coaching services to individuals and families struggling with a mental health condition. Our team has the expertise, experience, and resources to get them on a path of meaningful healing.
When a loved one is suffering from a severe mental health condition, it can make your family feel helpless. How do you address it with them? Will your relationship suffer if you try to get them help? Where do you even start when researching treatment options? How do you know what will work for them?
Since 1996, we’ve worked with families experiencing these situations and asking themselves these questions. In fact, some of our own team members have experienced it themselves, which allows them a deeper understanding of the situation you are facing and the problems and set-backs that may occur along the way. We’ve walked side-by-side thousands of families, guiding them away from the uncertainty and worry, and into an environment of healing and understanding. Our professionals are ready to do the same for you and your family.
In order to tailor our services to the individuals and families we serve, we utilize a comprehensive assessment that helps us learn more about their past and current health and care needs.
Based on what we learned during the assessment, our Clinical Team presents recommendations and works with families to develop a detailed care plan that fits their specific needs and goals.
Once the care plan is in place, our Clinical Team creates a strong implementation strategy, which supports families in having their loved one accept help and begin the recommended care.
Our team provides ongoing guidance and support through every step of the recovery and healing process, making sure that all questions are answered and needs are met.
Pam Feinberg-Rivkin, RN, BSN
Founder & CEO
Trained Interventionist - Emeritus
Chief Operating Officer
Kristen Byrne, MA, MCAP
Vice President of Addiction & Mental Health Services
Certified Recovery Coach